Head of Quality Management
Thyssenkrupp - Other Locations
Total years of experience :8 years, 10 Months
• Strategic planning of certifications and auditing.
• Point of contact for customer for issues regarding quality implementation, control and nonconformities.
• Coordinating continues improvement and six sigma projects.
• Monitoring of corrective actions.
• Conducting quality training for white and blue collars.
• Managing Improvement approaches from Lesson learnt process, 8D, FMEA and applicable tools.
• Risk analysis for specific quality requirements for projects in bidding phase.
• Assess customer satisfaction surveys and manages the action plans.
• Plan, control and monitor quality measures with regard to the project requirements.
• Draw up project audit plan and Perform project audits.
• Manage the Project Quality Gates.
• Ensure implementation of the inspection test plans and supplier audits.
-Problem solving to problems experienced by customers to quickly contain issues and generate solutions that ensure continuity of production. -Conducting technical negotiations with GM suppliers to increase the quality metrics inside the plant
Good