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ahmed reyad, Operations Manager

ahmed reyad

Operations Manager·Bonon Coffee

Saudi Arabia

Bachelor's degree, social work

Work experience

Total years of experience: 21 years, 11 months

Operations Manager

October 2024 - Present

Bonon Coffee

Jeddah, Saudi Arabia

October 2024 - Present

Company industry:
Retail & Wholesale
Job role:
Management

operation Mananger

August 2021 - October 2024

Boom Coffee

Tabouk, Saudi Arabia

August 2021 - October 2024

Company industry:
Food & Beverage Production
Job role:
Management

Area Manager

November 2020 - October 2021

Barn`s

Riyadh, Saudi Arabia

I found this job using Bayt.com

November 2020 - October 2021

Drives the efficient and profitable operation of assigned company stores. Ensures the company experience is consistently provided to all customers, store partners are positively led and empowered, quality store operations are maintained, and sales targets are reached or exceeded. Ensures efficient and timely rollout of systems, procedures and programs.
1-Profitability and Controls.
2-Staffing.
3-Store Operations

Company industry:
Retail & Wholesale
Job role:
Management

Area Manager

January 2020 - November 2020

Bonnon Coffee

Jeddah, Saudi Arabia

I found this job using Bayt.com

January 2020 - November 2020

Drives the efficient and profitable operation of assigned company stores. Ensures the company experience is consistently provided to all customers, store partners are positively led and empowered, quality store operations are maintained, and sales targets are reached or exceeded. Ensures efficient and timely rollout of systems, procedures and programs.
1-Profitability and Controls.
2-Staffing.
3-Store Operations

Company industry:
Retail & Wholesale
Job role:
Sales

Multi Unit Manager

April 2015 - January 2020

Bonnon Coffee

Jeddah, Saudi Arabia

I found this job using Bayt.com

April 2015 - January 2020

Responsible for managing, coaching & develop Staff. Create & be part of the overall company Experience. The District Manager is required to manage the overall operation of the Stores within the assigned district. Develop store management talent; oversee the District's store management workforce, making management staffing decisions.
Ensure District wide customer satisfaction in product quality. Responsible for managing the District's financial performance & the safety & security of Staff. Model & act in accordance with company guiding policies.
1-Drive & deliver sales performance of assigned stores & recommend & implement cost control.
2-Provide Staff with coaching, feedback & developmental opportunities to ensure effective teams.
3-Ensure all operational policies & procedures are followed.
4-Planning and Providing operational expertise to the Business across all stores.

Company industry:
Retail & Wholesale
Job role:
Sales

Store Manager

February 2014 - March 2015

Bonnon Coffee

Jeddah, Saudi Arabia

I found this job using Bayt.com

February 2014 - March 2015

Responsible for efficient and profitable operation of a company's stores. Leads and empowers store partners to ensure that the company ‘service experience' is consistently provided for customers through quality store operations.
By:-
1-Quality Operation
2-Financial Contribution
3- Ordering
4-Training Development
5-Store Goals
6-Staffing and Performance

Company industry:
Retail & Wholesale
Job role:
Sales

Assistant Store Manager

March 2012 - January 2014

Starbucks - Egypt

Alexandria, Egypt

I found this job using Bayt.com

March 2012 - January 2014

The job contributes to Company success by leading a team of store partners to create and maintain the Company experience for our customers and partners. The Assistant store manager is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of the time is spent supervising and directing the workforce and making staffing decisions to include but not limited to, hiring, training, evaluating, disciplining and scheduling, to ensure customer satisfaction and product quality, managing the stores financial performance and managing safety and security within the store.
1-Quality Operation
2-Financial Contribution
3-Ordering
4-Training Development
5-Store Goals
6-Staffing and Performance

Company industry:
Retail & Wholesale
Job role:
Sales

Lead Barista

June 2010 - February 2012

Starbucks - Egypt

Alexandria, Egypt

I found this job using Bayt.com

June 2010 - February 2012

Ensures that service and store standards are met by providing customers with prompt and friendly service, quality beverages and products. As a ‘lead worker', supports store management in ensuring daily operating procedures are followed by all staff during shift.
1-Customer Service
2-Quality Beverages
3-Store Operations
4-Profitability
5-People Development

Company industry:
Retail & Wholesale
Job role:
Sales

Barista

February 2009 - May 2010

Starbucks - Egypt

Cairo, Egypt

I found this job using Bayt.com

February 2009 - May 2010

Ensures that store standards are met by providing customers with prompt service, quality beverages and products within a friendly, welcoming and clean store environment.
1-Customer Service / Quality Beverages.
2-Store Operations.
3-Cash Handling, Stock Control and retail Sales.

Company industry:
Retail & Wholesale
Job role:
Sales

Bus Boy

May 2008 - February 2009

Starbucks - Egypt

Cairo, Egypt

May 2008 - February 2009

provides efficient service to colleagues and customers as per company standards.
1-Washing Up
2-Waste Disposal
3-sanitary

Company industry:
Retail & Wholesale
Job role:
Cleaning Services

Salesman

February 2007 - March 2008

Halwani Bros.co

Cairo, Egypt

February 2007 - March 2008

Company industry:
Marketing
Job role:
Sales

Salesman

February 2006 - January 2007

Unilever - Egypt

Cairo, Egypt

February 2006 - January 2007

Company industry:
Marketing
Job role:
Sales

Receptionist

June 2004 - February 2006

Solimar Sharming Inn

Sharm el Sheikh, Egypt

June 2004 - February 2006

Company industry:
Tourism, Museum, & Cultural
Job role:
Accounting and Auditing

Education

Higher Institute Of Social Work

September 2007

September 2007

Bachelor's degree, social work

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Serving the individual, group and society
View attachment

Skills

Leadership
Expert
Leadership
Expert
Team Supervision
Expert
Team Supervision
Expert
Team Building
Expert
Team Building
Expert
Data Analysis
Expert
Data Analysis
Expert
Operational Control
Expert
Operational Control
Expert
Team building
Expert
Team building
Expert
Budgets
Expert
Budgets
Expert
Supervision
Expert
Supervision
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
Operational improvement
Expert
Operational improvement
Expert
wholesale
Expert
wholesale
Expert
operation
Expert
operation
Expert
Leadership
Expert
Leadership
Expert
Team Supervision
Expert
Team Supervision
Expert
Team Building
Expert
Team Building
Expert
Data Analysis
Expert
Data Analysis
Expert
Operational Control
Expert
Operational Control
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Store Manager Certificate
District Manager Certificate
Multi Unit Manager Certificate
Supervisor Certificate
Barista Certificate
Experience Certificates

Hobbies

  • mechanics
  • football
  • Watching Movies