أحمد سامي, Services Manager

أحمد سامي

Services Manager

Al Jedaie Group

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Mechanical Equipment and Maintenance
الخبرات
18 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 10 أشهر

Services Manager في Al Jedaie Group
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ ديسمبر 2013

*Plan, organize, lead and control total service management operation.
*Monitoring & controlling operating expenses to ensure achieving the maximum growth profit & net profit as per the business plan.
*Controlling all the workshop KPI 's ( Productivity, Efficiency and Utilisation.

Service Manager في MDC (sub dealer 3S)
  • مصر
  • سبتمبر 2011 إلى أكتوبر 2013

Builds teamwork spirit between staff of all workshop
Monitors, solves & reports technical problems in all workshops through utilises of area Hi-Tech engineer

Reception Manager في MDC (sub dealer 3S)
  • مصر
  • أكتوبر 2009 إلى سبتمبر 2011

Create an engaged, self-dynamic & innovative work environment with high professional discipline based on respect .

Workshop Supervisor في MDC (sub dealer 3S)
  • مصر
  • يونيو 2006 إلى نوفمبر 2008

Ensures cooperation between workshops & others departments in the center.
Ensure that proper OJT is given to technicians as directed by training department.

Workshop Engineer في Queen Service (motor service center)
  • مصر
  • أغسطس 2004 إلى يونيو 2006

As workshop Engineer to follow the construction, work orders till deliver the final product to the client

الخلفية التعليمية

بكالوريوس, Mechanical Equipment and Maintenance
  • في Helwan University Cairo
  • سبتمبر 2005

Wide ranging experience in the automotive industry from coordinating a multi-disciplined workforce engaged in all aspects of automotive repair,service and sales to hands on materials and service activities.

Specialties & Skills

Cost Reduction
Complaint Handling
Team Building
Customer Service
Lead Management
*Excel within highly competitive environments where leadership skills are the keys to success.
*Team building and training.
*Possess excellent interpersonal , analytical and organizational skills.
*Customer service management (CSI).
*Cost reduction strategies.
*Complaint handling and resolution.

اللغات

العربية
متمرّس
الانجليزية
متوسط