Ahmed Salama, Customer Service Executive

Ahmed Salama

Customer Service Executive

OSN

Location
Egypt
Experience
6 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 2 Months

Customer Service Executive at OSN
  • Egypt - Cairo
  • September 2015 to January 2020

Responsibilities:
Ensure the highest level of service is provided to the customers. Contribute and attend customer service, dealers, and sales back office support calls/emails.
Provide proactive support to the customer service/dealers/sales teams.
I had the privilege to learn about E-Service workflow as I have been assigned to support the E-Service team during WAVO's relaunch till this very moment.

Sales Associate at Virgin Mega Store
  • Egypt - Cairo
  • March 2015 to September 2015

Responsibilities:
• Happily helping the customers to choose the best coffee machine that suit them.
• Encourage the customers to try new coffee flavors capsules.
• Actively recommend ideas to make our customers interested to visit us again.

Data Entry Clerk at Xerox
  • United Arab Emirates
  • November 2013 to January 2015

Responsibilities:
•Prepare all kinds of paper work for big banks like "AAIB, Credit Agricole and CIB".
•Insert all the personal details mentioned in the marriage certificates and divorce agreements into the government's system.

Specialties & Skills

Customer Support
Customer Service Skills
Trade Sales
Consultant Coordination
Data Entry
CUSTOMER SERVICE
ACCOUNTING
DATA ENTRY
EDITING
LEADERSHIP
MACROECONOMICS

Social Profiles

Languages

English
Expert
Arabic
Expert