Miantenance Service Manager
Almajdouie Holding
Total years of experience :19 years, 10 Months
Implemented best maintenance & reliability practice to improve availability, maintainability and reliability of assets. Using world class asset maintenance strategies, effective planning and scheduling work, accurate work execution and effective continuous improvement to meet tight budget constraints. Super user/administrator/mentor EAM (Enterprise Asset Management) system to track backlogs and KPI's. Management monthly budget.
Key contributions:
• Developed corporate policy for Assets life cycle management
• Automation of inventory ordering system
• Improved service technician productivity.
• Lead & manage team of maintenance & Training of maintenance department staff to use EAM (Enterprise Asset Management).
• Negotiating contracts, ensuring that they balance value and risk.
• Establish and implement departmental policies, goals, objectives, and procedures.
• Creating, managing and analysing performance data and other information.
• Ensuring that capacity and capability are continually planned.
• Encouraging, identifying and developing maintenance best practice strategy.
• Ensuring compliance to all Environmental Health & Safety goals & objectives.
• Proven ability to lead, motivate and build successful teams.
• Leading & people development skills.
• Manage and develop a diverse group of highly skilled people.
• Ability to manage operations within budgetary constraints.
• Building and maintaining strong and effective relationships with suppliers and customers.
• Managed vendors and contractors, prepared bids and presented proposals.
• Created budgets and business plans, hired and fired employees.
Responsible for :
Residential for Maintenance buildings :
- Karwan Compound (69 luxury villas)
- Almajdouie Labors Accommodations (Dammam, Jubail, Jeddah) consisting of 3 large camps with capacity of 3400 tenants.
- Individual Private Villas, buildings, Houses with all allied amenities like pool, function hall, sauna, steam room, parties hall, gymnasium, , squash and tennis & basketball courts
Commercial Buildings :
- All Hyundai Showrooms in Eastern Area.
- Almajdouie Tower(Dammam)
- Karwan Towers
- Outlets for Liwan Café
- Outlets for Aryaf Bakery.
- Logistic Terminals (Western, Eastern region-Saudi Arabia )
- MAJD SQUARE (Jubail) - Hotel, 2 Commercial Towers and 49 Villas (66, 679 m2)
Able to assure quality services to staff, tenants and clients by providing on-going training, recognition of employees and sound economic principles. Works well in both individual and team-oriented situations and possesses the drive and desire to secure continued achievement in future business endeavors. Keeps owners, staff and clients happier than anyone else
Highlights:
Responsible for handling customer support of more than 100 branches with 947 ATMs across Riyadh, Alinam and SABB Bank overseeing and resolving O & M problems.
Key Responsibilities:
Provide guidance to the maintenance team members on fixing problems.
Submitted the daily and Monthly report for CM (Corrective Maintenance) & PM (Preventive Maintenance) to Customer
Ensure the preventive maintenance program is carried out and recorded for future use
Directs, supervises & monitors the senior personnel
Ensure that all maintenance sites are properly equipped with all needed tools
Provide recommendation to site managers on optimum utilization of equipment and/or machinery
Get technically involved in analyzing offers and qualifying suppliers for provision of equipment
Monitor performance of the maintenance staff and interfere when necessary
Follow up the training of personnel to improve their standard of performance
Initiate regular reports about the actual status of the project.
Keep a high professional environment
Avoids the redundancy of manpower and select the right man in the right place and improves their productivity, efficiency and moral
Plan for future manpower requirements in the projects and raise staffing requisitions accordingly
Assume full responsibility for all mechanical and electrical maintenance activities
Handle contacts with suppliers of materials and spare parts when needed
Ensure full compliance with proper safety standards and procedures
Ensure that all team members use proper PPE items and operate in very safe condition
Train the staff on safety related matters and submit related reports
Analyze and investigate into safety violations/incidents, report those incidents and recommend actions
Recommend keeping minimum stock levels especially for fast moving items (filters, sensors, fan, bolts, etc)
Manage the store keeper activities
Qualify spare parts suppliers as per the established standards.
Responsible to maintain the budget
Monitor and control the operational budget
Monitor and control the operational expenses as per the budget.
Maintain good relationship with the clients
Assist in proper planning of clients visit or peak seasons.
Ensure terms of contract are achieve.
Process:-
•Preventive Maintenance: To ensure the equipment is always in good working condition and to avoid breakdowns
• Quality Check of Received Spare Parts: To ensure that inventory received spare parts meets the quality standards
• Issuance of Spare parts to ensure that issued spare parts are properly approved
• Replacement of Spare Parts and segregation of used parts: To ensure that spare parts ordered are used to repair the equipment.
• Critical Spare Parts: To ensure that warehouse have identified critical parts for all equipment. To ensure that all these critical parts are available in the spare parts warehouse at all time
• Maintenance job orders / card: To ensure that all maintenance job performed are document and approved
• Maintenance Checklists: To ensure that maintenance check lists are defined and available for major maintenance job
Designation Chronology:
• Jan 2010 - Nov 2012: Electro-Mechanical Manager, Mobily Project
• Aug 2008 - Dec 2009: Area Manager
• Oct 2006 - Jul 2008: Site Engineer
Highlights:
• Oversaw customer support for more than 1750 sites for Mobily project, handling all O & M issues.
Key Responsibilities:
• Kept continuous liaison with customers to maintain good working relationship, understanding their concerns, and escalating more serious matters to be handled by senior management.
• Maintained availability of critical spare parts, tools, equipments, and consumables to assure smooth flow of working at all sites.
• Looked after achievement of project related objectives including mobilization and demobilization plans, successful completion of contract terms, and fulfilling manpower needs.
• Oversaw and handled electromechanical works on mobile sites while maintaining a minimum breakdown time and shortest possible response time to address customers’ problems on priority.
• Responsible for management of several sites operations, maintenance in the field, provided and improved technical aspects of the support offered.
• Oversaw implementation of projects, participated in meetings, ensured installation, integration, and testing, timely located and resolved technical problems, and offered assistance with matters requiring project management skills.
• Extended full maintenance of onsite support to technicians and assistants, helped resolve causes behind critical issues.
• Provided onsite training to newly hired technical staff in order to help them assume job roles, inculcate sense of responsibility, and capacitate them to handle more daunting engineering challenges with minimum supervision.
Highlights:
• Handled O & M responsibilities for mobile generators (1*1500KVA) to mitigate any emergency at MSC of Mobily.
• Oversaw customer support for more than 750 sites for Mobily & ZAIN projects, handling all O & M issues.
Key Responsibilities:
• Oversaw successful installation, testing, and commission of Generators, Firefighting systems, HVAC panels as per site requirements and specifications.
• Worked on all aspects of GSM tower and shelter involving installation of aircraft light, testing of GSM towers and B.A.T Box of GSM shelter, oversaw and troubleshot problems with external O.M.C alarms with extended testing.
• Ensured each project implementation phase was completed satisfactorily while managing team resources, ensuring availability of required spares or equipment, and assured quality guidelines for implementation had been adhered to.
• Minimized maintenance expenses on different tower sites by taking care of all mechanical, electrical, fire alarm, or plumbing issues.
• Prepared sketches, designs, diagrams, schematics, and final working documents to ensure construction, installation, and operational testing conformed to functional specifications.
• Oversaw important development, design, and quality control activities to guarantee project met customers’ requirements.
Key Responsibilities:
• Responsible for monitoring and implementation of electrical works at site including estimates, assigning of resources, materials, consumables, and equipment.
• Planned and analyzed construction methodologies while recommending best available options to management for approval before execution.
• Interpreted studies, construction drawings, contractual documents, and applicable specifications to help staff understand important job aspects.
• Provided engineering and technical support to electrical work groups while planning execution of electrical works and coordinated it to relevant technical staff.
• Prepared and submitted reports on regular basis about inspection requests, material requisitions, estimates, and monitoring of progress.
• Directly responsible for managing safety of staff on the project by adhering to applicable sanitary, health, and environmental standards.
• Responsible for Generators (SDMO, P.E, ITSO, GMAC), ATS installation, testing and commissioning.
• Responsible for Installation and cable termination to energies the site.
• Responsible for the Firefighting system installation, testing, commissioning
• Responsible for Testing, commissioning and installation of H.V.A.C Panel including with Air-conditioning system.
• Responsible for AC M.D.B: Its installation and power supply to different panels from these M.D.B System according to load requirement panel designing and selecting of different amperes CB, and final test of these systems and design to provide protection to these system, such as overload and low voltage and high voltage
• Responsible for Installation of DC power plant and its testing, calibration in which includes rectifier installation, Calibration, Testing, Batteries backup system installation and testing In these system also installation of DC M.D.B.
• Responsible for Complete system of Aircraft light installation and testing for GSM towers
• Responsible for Security Access Control Panel installation, testing and commissioning.
• Responsible for B.A.T BOX test of GSM Shelter which deals all external alarms to O.M.C, any problem of trouble shooting for appearing of alarms in the O.M.C solving and rectification during the alarm extension test to O.M.C
• Responsible for Performance of complete test for sites in the presence of client to handover them,
• Managing the team resources and work development. Managing all new projects and phases and assuring high quality in implementation performance.
• Responsible for Earthling Type & Lighting System.
• Preventive maintenance for all Maintenance works and operational equipment’s such as Mechanical, Electrical, Plumbing, Fire Alarm and related firefighting equipment, Joinery, Soft Furnishings, Heavy Furnishings and Kitchen.
• Plan and coordinate the day-to-day preventive maintenance works and submitted the daily check list of all maintenance works.
Key Responsibilities:
• Tested, installed, and maintained electronic equipment to be used for power generation, transmission, or manufacturing.
• Remained updated on latest changes in standards, practices, procedures, and new engineering concepts introduced.
• Managed equipment and tool to design as well as maintain electrical systems and components for power distribution, telecommunications, buildings, and structures.
• Evaluated and inspected electrical engineering projects to prepare, maintain, and review technical documentation as per specifications.
• Successfully implemented safety regulations to avoid mishaps and accidents at workplace by regularly carrying out safety inspections.
Graduation Project: Production line control using PLC, with Very Good Grades