Senior HR Specialist
Kings Contracting and Services
Total years of experience :23 years, 3 Months
Worked with senior management in structuring and implementing HR programs and policies in the areas of training, compensation, benefit packages, incentives and new-employee relations.
Assisted with process re-engineering and developing the policies to support approved improvements.
Reviewed and maintain policy manuals for the company procedures to ensure they remain current / viable and revised them where required
Responsible for the Employee Relations Function in the company.
Linking and liaising between the HR department and other functional departments by providing strategic support to achieve the company objectives
Carry out Personnel tasks as required by the Department Head.
Implemented Kings Performance evaluation program and formulated the policy and procedures manual outlining organizational performance appraisal program.
Carried out promotions and termination procedures in adherence to Qatari Labour Law stipulations and company policies
Participated in the design of a comprehensive training program, manual and guiding procedures aimed at enhancing employee aptitude as well as fast tracking the transition of newly hired staff
Developed strategy to reduce employee turnover.
Provided independent counseling to employees and/or supervisors to resolve work-related grievance/work violations that may relate to performance and/or discipline based issues.
Member of the investigating committee and worked closely with employment lawyers to minimize liability and represent the employer's interests.
Coordinating on-boarding and induction training with the training department.
Prepared background information for appeals, disciplinary cases and administrative reviews preparing case material prior to litigation.
Updated the Employee Handbooks in an efficient and timely manner
Rresponsible for maintaining employee relations and problem solving, also responsible for working with managers in disciplinary cases as well as advising managers in employee management issues.
Carry out Personnel tasks as required by the Department Head.
Carried out termination procedure in adherence to legal stipulations and company policies.
Was responsible for orientation proceedings for new employees and made recommendations where hiring and termination of employees was concerned.
Mediating disputes and advising all sides involved on matters relating to employee relations and human resources policies.
Updating employee personal information for payroll purposes.
Administering the staff grievance process.
Address long-range goals for retaining talented employees.
Work closely with in-house lawyers to minimize company liability and represent the employer's interests.
Prepared the employee manual covering company policies, disciplinary procedures, code of conduct, and benefits information.
Mediating disputes and advising all sides involved on matters relating to employee relations and human resources policies.
Planning employee events such as awards dinners and recognition events.
Work with employment lawyers to minimize liability and represent the employer's interests.
Monitoring Employee Performance Management Systems (EPMS).
Guiding and managing the overall provision of Human Resource services: recruitment, selection, placement, workforce planning and staffing in accordance with market trends, current/proposed company activities and government rules/ regulations.
Reviewed existing company policies and procedures, suggested improvements, obtained approvals and ensured the distribution of HR manuals and guidelines on policies and procedures.
Managed the recruitment process of sourcing, sifting, interviewing and selection of staff for key posts locally and internationally.
Providing an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment as ongoing development of a superior workforce.
Resolving employee relations, discipline, grievance, counseling, pay/ contracts issues, developing and implementing creative and motivational recognition and reward programs.
Reviewing existing compensation programs, benchmarking against market practices and developing HR policies that meet organizational objectives amidst a rapidly changing environment.
Compiling employee performance appraisals, maintaining accurate and complete personal records of all candidates and job orders.
Providing full support as an administrator to the GM, managing complex diary schedules and correspondence, arranging meetings and handling day-to-day office processes.
Updating data, coordinating meetings and projecting a professional business image during phone and e-mail interaction with company's clients, handling issues that required sensitivity using sound independent judgment.
Scrutinizing employees' certificates, overseeing employee orientation programs as well as resignation/ termination process. Coordinating with Head Controller and Accounting Manager in the processing of payroll documents.
Key Responsibilities:
• Formulated and implemented short/ long term workforce plans and prepared competencies model to harness the synergy of existing personnel to achieve core business objectives.
• Handled organizational structure process and succession planning by aligning staffing to business strategies in conjunction with the strategic goals of the company.
• Developed, refined and fine-tuned effective methods/ tools for selection and recruitment of competent personnel.
• Devised annual training calendar and chalked out comprehensive training/ development programs for building capability among the employees.
• Conducted annual employee satisfaction surveys to identify and resolve employee relations issues as well as provided valuable information to the upper management to increase employee satisfaction.
• Led the assessment/ performance management implementation process, developed wage and salary structure, pay policies, performance appraisal programs, employee benefit and safety programs, etc.
• Implemented recruitment, relocation, redundancy and administrative procedures to achieve business objectives. Coordinated between all departments to ensure proper communications and reporting practices.
Joined the organization as Properties Management/ Administrative Officer, moved to merit promotion to the position of Acting Development Coordinator.
Designation Chronology:
• Nov 00 - Oct 03: Acting Development Coordinator
• Sept 97- Oct 00: Properties Management/ Administrative Officer
Overall Responsibilities:
• Worked in close coordination with the Director to execute recruitment, promotions, salary adjustments, drafting new contracts in compliance with organization’s policies.
• Liaised with local authorities, the housing corporation and private lenders to keep track with new housing developments.
• Engaged in contractual negotiations for securing business deals for the company, ensured new developments are deficit free.
• Communicated with tenants for resolving complaints, collection of rental income, developed strategies for handling bad debts as well as delegated supervision responsibilites for tenant repairs.
• Liaised with contractors, followed up on new property development. Supervised administration and maintenance staff, managed and kept a track of stock of properties for this organisation.
• Extensively engaged in contractual negotiations for securing business deals for the company.
Qualification designed for Human Resources Middle and Top Management and other HR professionals focusedon the areas of: » Developing more broad-based expertise in HR. » HR Subject Matter Experts in Staffing, Training and Development, Performance Management, and/ or Engagement seeking new ideas for improved business results. » HR Business Partner - support business unit operations with talent management strategy and initiatives. » Applying advanced concepts and tools to improve the results and impact of HR solutions. » Strategic HR framework to build teams and implement best HR solutions. » Leadership and driving HR in business unit or functional area.
Other Trainings and Certifications: • Diploma in Computer Network Management. • Leadership Training. • Accounting Courses.