أحمد سمير, Receptionist .. 6 months

أحمد سمير

Receptionist .. 6 months

Tam Perfume

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Physical
الخبرات
8 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 8 أشهر

Receptionist .. 6 months في Tam Perfume
  • الإمارات العربية المتحدة - أبو ظبي
  • يوليو 2014 إلى ديسمبر 2014

• Handling the reception area
• Providing guidance for visitors
• Answering telephone calls, typing and printing
• Handling telephone and email inquiries
• Keeping updated files and filling of documents
• Dispatching/distributing outgoing and incoming calls/mail
• Should be able to explain departmental policies and procedures to employees
• Respond to Client enquiries
• Support sales department when needed
• Handle booking of meetings
• Maintains attendance log sheet.
• Updates staff contacts as needed.
• Maintains company’s database.

sales assistant في Spinneys
  • مصر - القاهرة
  • يناير 2010 إلى فبراير 2014

Collaborate with cross-functional teams to develop marketing and communications plans that leverage the social media space.
Responsible for developing content across owned and earned social channels. Including blog posts, tweets, status updates, and videos.
Creates, manages and grows business presence across social media channels, including but not limited to blogs, Twitter, Face book, YouTube and Instagram .

sales executive في TE-Data Company
  • مصر - القاهرة
  • يناير 2009 إلى يناير 2010

Attracts potential customers by answering product and service questions, suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
Handling Cash & Card payment and taking personal full details from the customer .
Preparing the daily sales invoice and sending cash to office .

Receptionist - Customer Service في Media House Agency
  • مصر - القاهرة
  • يناير 2006 إلى يناير 2009

Duties and responsibilities
Handling the reception area
Providing guidance for visitors
Answering telephone calls, typing and printing
Handling telephone and email inquiries
Keeping updated files and filling of documents
Dispatching/distributing outgoing and incoming calls/mail
Should be able to explain departmental policies and procedures to employees
Respond to Client enquiries
Support sales department when needed
Handle booking of meetings
Maintains attendance log sheet.
Updates staff contacts as needed.
Maintains company’s database.

الخلفية التعليمية

بكالوريوس, Physical
  • في Banha University
  • يناير 2002

Specialties & Skills

Customer Service
Secretarial
Media Relations
Education
ASSETS RECOVERY
CUSTOMER RELATIONS
MICROSOFT OFFICE
PERSONAL
PERSUASION
RECEPTIONIST
RECORDING
SCHEDULING
TELEPHONE SKILLS

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Sports Massage Certificate approved by the Olympic Academy (الشهادة)
تاريخ الدورة:
July 2002
صالحة لغاية:
January 9999
Receptionist ,Customer service (تدريب)
معهد التدريب:
Tam perfume
تاريخ الدورة:
May 2014
المدة:
60 ساعة

الهوايات

  • Social media
    Creates, manages and grows business presence across social media channels, including but not limited to blogs, Twitter, Face book, YouTube and Instagram