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تم إلغاء حظر المستخدم بنجاح
أحمد شيبلاق, MAINTENANCE ENGINEER & CUSTOMER RELATIONSHIP SUPERVISOR

أحمد شيبلاق

MAINTENANCE ENGINEER & CUSTOMER RELATIONSHIP SUPERVISOR·CARE and Planning for Hospitals

المملكة العربية السعودية

بكالوريوس, Electrical Engineering

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 5 أشهر

MAINTENANCE ENGINEER & CUSTOMER RELATIONSHIP SUPERVISOR

يناير 2023 - حتى الآن

CARE and Planning for Hospitals

الرياض، المملكة العربية السعودية

يناير 2023 - حتى الآن

• Successfully directed service projects onAGFA Radiology Machines and Tecnove in KSA regions
• Efficiently prepare RFQ from clients across KSA region ensuring all inquiries are addressed accurately
• Developing and maintaining strong relationship with clients to ensure satisfaction and repeat business
• Monitoring and following up on submitted quotations to convert opportunities into sales
• Supervise a dedicated team forseamless daily corrective maintenance tasks
• Proactively identify and mitigate potential issues through a comprehensive risklog
• Ensure AGFA Radiology Machines comply with regulatory requirements and participate inaudits
مجال الشركة:
الأجهزة الطبية والصحية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

MAINTENANCE ENGINEER LEADER

يناير 2021 - ديسمبر 2022

CARE and Planning for Hospitals

الرياض، المملكة العربية السعودية

يناير 2021 - ديسمبر 2022

• Lead projects forAGFA Radiology Machines in Central, Eastern, and Northern regions
• Manage Tecnove Mobile TruckClinics project forefficient mobile medicalservices
• Oversee equipment, including DX-D600, DX-D100, DR600, DR400, CR, and Printers
• Provide ongoing performance analysis and develop strategic action plans forteam efficiency
• Conduct targeted training programs forthe team, focusing onskill enhancement and sustainable growth.
• Develop and implement preventive maintenance schedules foroptimal equipment performance
• Assume responsibility forordering spare parts promptly, ensuring smooth maintenance and ongoing improvement.
مجال الشركة:
الأجهزة الطبية والصحية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

SITE LEADER

يناير 2015 - ديسمبر 2020

CARE and Planning for Hospitals

الرياض، المملكة العربية السعودية

يناير 2015 - ديسمبر 2020

• Led the KSU-Dental University Hospital project, ensuring team compliance with project requirements
• Proactively managed risks through a comprehensive log, implementing mitigation plans
• Ensured efficient project execution as a site leader, prioritizing riskmanagement and cost optimization
• Achieved cost savings by researching alternative suppliers, reducing overall project expenses
• Conducted clinicaltraining onCompact-I and Lubricant machines forstaff proficiency
• Provided ongoing technicalsupport formedical equipment, adhering to specifications
• Prepared monthly requisition list fordefective parts, facilitating timely replacements
مجال الشركة:
الأجهزة الطبية والصحية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

Biomedical Engineering

مايو 2013 - يوليو 2015

CARE & Planning for Hospital

الرياض، المملكة العربية السعودية

مايو 2013 - يوليو 2015

Working on installation and maintenance of PLANMECA’s products that includes dental and x-rays units.

Perform maintenance repair tasks including disassembly, reassembly, and testing operation.

Provides a technical support to the customers and a periodic maintenance of dental units.

Conducting daily/weekly/monthly reports of equipment statuses.
مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الهندسة

PROJECT COORDINATOR

يناير 2013 - يناير 2015

CARE and Planning for Hospitals

الرياض، المملكة العربية السعودية

يناير 2013 - يناير 2015

• Coordinated two projects, overseeing 1100 PLANMECA dental chairand x-ray unit installations
• Conducted feasibility assessments, provided quickresponse services to clients
• Executed maintenance service orders, including equipment repairand disassembly
• Managed spare parts procurement through requisition list preparation
• Engaged in continuous learning foradvancements in biomedical engineering and dentaltechnology
مجال الشركة:
الأجهزة الطبية والصحية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

PROJECT SUPPORT ENGINEER

يناير 2012 - يناير 2013

AB HIGH CONTRACTS COMPANY

الرياض، المملكة العربية السعودية

يناير 2012 - يناير 2013

• Collaborated with project managers and engineers on project plans, schedules, and resource allocation
• Monitored on-site project actions and installations, ensuring adherence to timelines and specifications
• Reviewed and verified completion of documentation for accuracy and compliance
• Contributed to weekly progress reports summarizing key developments
• Participated in project post-mortem reviews for analyzing outcomes and continuous improvement
مجال الشركة:
البناء والتشييد
الدور الوظيفي:
التشييد والبناء

التعليم

Prince Mohammad Bin Fahd University

أغسطس 2011

أغسطس 2011

بكالوريوس، Electrical Engineering

المملكة العربية السعودية

المعدل التراكمي (نقاط): 2.96 من 4

المعدل التراكمي (نقاط): 2.96 من 4

- Vice president of Energy & Environment Student Club - Tutor and an Assistant to Dean of Math and Science Department - Data Entry Assistant to Manager of Safety and Security Department

Skills

Client Consultation
Expert
Client Consultation
Expert
Team Supervision
Expert
Team Supervision
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Spare parts management
Expert
Spare parts management
Expert
Project Management
Expert
Project Management
Expert
PROJECT MANAGEMENT INSTITUTE PMI METHODOLOGY
Intermediate
PROJECT MANAGEMENT INSTITUTE PMI METHODOLOGY
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
TECHNICAL CONSULTING
Intermediate
TECHNICAL CONSULTING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MOBILE APPS
Intermediate
MOBILE APPS
Intermediate
MS PowerPoint
Expert
MS PowerPoint
Expert
Visual C++
Beginner
Visual C++
Beginner
MS Excell
Intermediate
MS Excell
Intermediate
MATLAB
Beginner
MATLAB
Beginner
MS Word
Expert
MS Word
Expert
AutoCAD
Intermediate
AutoCAD
Intermediate
Client Consultation
Expert
Client Consultation
Expert
Team Supervision
Expert
Team Supervision
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Spare parts management
Expert
Spare parts management
Expert
Project Management
Expert
Project Management
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

IEEE

Student

May 2011

التدريب و الشهادات

الشهادات
Six Sigma Green Belt Professional (SSGB)
Nov 2012
التدريب
Trustwater Technical Certificate of Completion
Trustwater
Jun 2013
PLANMECA Technical Certificate of Completion
PLANMECA
Jun 2013
Allentown Inc Technical Certificate of Completion
Allentown
Nov 2014
DURR DENTAL Technical Certificate of Completion
DURR
Dec 2013