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ahmed shehata, Multi-BranchOperationsManager

ahmed shehata

Multi-BranchOperationsManager·Gayat Al Dawaa

Saudi Arabia

Bachelor's degree, Pharmaceutical And Health Sciences

Work experience

Total years of experience: 15 years, 8 months

Multi-BranchOperationsManager

March 2025 - Present

Gayat Al Dawaa

Mecca, Saudi Arabia Hybrid

March 2025 - Present

▸ Oversee operations of 3 pharmacy branches, ensuring consistent service standards and operational
efficiency.
▸ Supervise, schedule and support staff; monitor attendance, productivity, and performance.
▸ Track sales performance and implement action plans to achieve monthly revenue targets across branches.
▸ Manage inventory planning, purchasing, and stock rotation to minimize shortages and expired items.
▸ Coordinate with suppliers regarding orders, promotions, and operational requirements.
▸ Ensure compliance with local regulations, internal policies, and quality and safety standards.
Key
- Maintained stable operations across multiple locations simultaneously.
- Supported steady sales growth and improved workflow efficiency within managed branches.

Company industry:
Pharmaceutical Manufacturing

BranchManager(MultipleLocations)

November 2017 - March 2025

Community Pharmacy Chain

Cairo, Egypt

November 2017 - March 2025

▸ Managed operations of multiple pharmacy branches: staffing, daily sales, inventory, and customer relations.
▸ Participated in launching new branches and establishing operational workflows and procedures.
▸ Trained pharmacists and staff on operational processes, sales techniques, and customer service standards.
- Successfully operated both new and established branches with consistent operational stability.
- Improved staff productivity through structured training and clear performance expectations.

Company industry:
Medical Clinic

SeniorProductSpecialist

April 2012 - November 2017

GlaxoSmithKline (GSK)

Mecca, Saudi Arabia Remote

April 2012 - November 2017

▸ Achieved sustainable quantitative and qualitative sales objectives year-on-year.
▸ Proposed and presented a patient traffic creation project for Hep B—accepted and implemented in 2015,
identifying new uncovered hospitals and extending patient access to Viread across the MOH sector.
▸ Presented Hepatology and Anesthesia induction training programs for incoming Medical Representatives.
▸ Collaborated with the marketing team in preparation and development of the Viread marketing campaign
(2015-2017).

Company industry:
Pharmaceutical Manufacturing

MedicalRepresentative

October 2010 - February 2012

Otsuka Pharmaceuticals

Cairo, Egypt

October 2010 - February 2012

▸ Covered Heliopolis area, managing key KOL relationships across Roxy, Al Korba, and Khalifa Maamoon
territories.

Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Education

Misr International University

July 2010

July 2010

Bachelor's degree, Pharmaceutical And Health Sciences

Egypt

Skills

CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
MOH License: Pharmacy Manager
SCFHS License: Active