Warehouse Manager
M. H. Alshaya Company
Total years of experience :15 years, 7 Months
- Manage all daily aspects of LDC operations ensure SLAs are met
- Develop Employees to ensure business targets are met by providing leadership, motivation and driving performance via clear objective setting and clear accountability for all management under your direct AOR
- Ensure H/S is placed at the Top of the DC agenda, mitigating ALL risks to ALL employees and the facility
- Build and maintain effective communications with internal customers
- Set and maintain Centre of Excellence approach in every aspect of operationally functionality with the DC
- Manage Distribution Centre performance via KPR/KPR AOR and introduce to SM/SUP.
- Working closely with the Shift Managers and Supervisors to ensure continuous stock and accurate stock flow from the distribution facility by planning and coordinating weekly and daily work processes
- Recommend operational process changes to Logistics Manager and amend any current SOP with new approved initiatives
- Manage a team including workload, motivation, training and appraisals
- Ensure continuous training to provide efficient production and work performance within the facility
- Lead continuous improvement initiatives, engage team and invite ideas
- Responsible for people management and development supported by Check Point
- Coach, develop, train and motivate team. Look to build future capability within the teams
- Continuously appraise Distribution Centre employees, taking appropriate levels of actions of underperformance of individuals via company policy i.e. PIP
- Create and maintain Employee levels/structures, assess performance; decide appointments up to and including supervisor levels
- Monitor productivity levels with regard to worked hours per task per shift
- Feedback findings to relevant Manager, with a view to addressing under performance issues
- Follow up on Employee welfare issues
- Plan and co-ordinate weekly and daily work processes
- Coordinate stock allocations and new launches with Merchandisers
- Ensure that all Distribution Centre Departments receive and process daily picking and store deliveries
- Co-ordinate processes with Shift Manager
- Ensure that all controls and checks are in place
- Control operational spend. Co-ordinate stock takes and cycle counts
- Ensure housekeeping and safety standards are maintained
- Maintain tight security measures to avoid shrinkage in line with company targets
- Ensure all Employees adhere to all company policies and procedures and lead by example
- Ensure that Employees are trained and familiar with company policies and procedures
- Maintain strict but fair discipline
- Promote staff development and conduct regular appraisals
- Interviews and hire Employees when approved
- Prepare weekly and monthly reports as required
- Assist in budgeting processes
- Meet regularly with Merchandisers and other retail departments
- Provide accurate performance and cost information
Warehouse Management
- Understand, implement and/or maintain standard IRC inventory management policies & procedures.
- Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Implement & ensure clear safety procedures.
- Implement & ensure clear loading/unloading procedures, correct stacking & turnover (FIFO, FEFO) procedures.
- Maintain the Warehouse activity book recording all outgoing & incoming receipts & activities.
- Prioritize dispatch needs in conjunction with program(s).
- Prepare a monthly report for the expendables store outlining all stock movements and remaining balances.
- Conduct routine inventory inspection and submit report to the Supply Chain Manager/ Coordinator in a timely manner.
- Undertake (documented) monthly and ad-hoc physical inventory checks.
- Provide on-time, standard monthly reports to the Supply Chain Manager/Coordinator.
- Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
- Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Train warehouse staff as required.
- Advise the Supply Chain Manager/coordinator of warehouse-specific issues or improvements.
Asset & Properties Management
- Implement IRC standard asset/properties management policies.
- Responsible for tracking all IRC assets & property including ICT equipment, furniture, medical equipment, etc.
- Develop & maintain Asset Registers, including acquisitions, maintenance management & transfers.
- Manage secure storage of unassigned assets.
- Execute & monitor the implementation of the asset acquisition, maintenance & disposal plans.
- Responsible for managing procurement of assets to ensure that high-quality assets are purchased, and which are compatible with existing equipment and appropriate for intended use.
- Asset reporting as required, including to HQ, donors & other internal and external stakeholders.
- Advise the Supply Chain Manager of asset-specific issues or improvements.
- Assist in start-up of new offices - assess asset and furniture needs, develop planning & budget documents, focal point for procurement of required goods.
- Update as per IRC requirements, the Asset register, Asset inventory list and expendable store inventory list & produce monthly reports.
- Manage & document the receipt, handling, storage, release & reporting of goods through the IRC warehouse(s).
- Monitor security of IRC’s storage & supplies.
- Controls inventory levels by conducting physical counts; reconciling with data storage system.
- Ensure the maintenance of warehouse building(s), fittings and equipment.
- Completes warehouse operational requirements by scheduling and assigning employees, following up on work results.
- Contributes to team effort by accomplishing related results as needed.
- Understand, implement and maintain standard IRC inventory management policies and procedures.
- Manage and document the receipt, handling, storage, release and reporting of goods through the IRC warehouse.
- Maintain the Warehouse Register recording all outgoing and incoming receipts and activities.
- Check quality, quantity and condition of goods delivered to warehouse, producing relevant Goods Delivery Note.
- Manage dispatch and transportation of program supplies from warehouse to field sites based on appropriately authorized store releases producing relevant accompanying documentation (waybills), when required.
- Implement and ensure clear loading / unloading procedures, correct stacking and turnover (FIFO or FEFO) procedures.
- Advise the Supply Chain Manager of potential inventory shortages.
- Keep an accurate and up-to-date record of the store contents in stock cards and prepare monthly inventory reports.
- Carry out spot checks and physical inventory count on monthly basis.
- Manage Warehouse Assistants and casual laborers in the warehouse.
- Implement and ensure clear safety and security procedures.
- Ensure the maintenance of warehouse building, fittings and equipment.
- Advise the Supply Chain Manager of warehouse-specific issues or improvements.
- Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controls inventory levels by conducting physical counts; reconciling with data storage system.
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and
- Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
- Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Collection of Musa’ada Program inventory records from various sources.
- Verification of records, physically at the IRC warehouse and digitally within the CTS database and CTS spreadsheets.
- The input of digital records into the CTS database and CTS spreadsheets.
- Organize and maintain procurement/product summaries and records related to the procurement, warehousing and distribution of medical supplies.
- Provide aid to the IRC Amman Supply Chain Procurement Officer. This includes procurement and product research/analysis, product documentation and communication with suppliers.
- Stock-in and stock-out of inventory at the IRC Amman warehouse.
- Provide support to in the warehouse stock-in/stock-out processes at the IRC Amman warehouse
- Provide support in the shipment packaging and tracking process.
- Update program tracking sheets weekly and follow up on program requests.
- Designs excel sheets to fit program tracking and requirements.
- Provide reporting to the Monitoring Officer; procurement/product summaries and records requiring attention.
- Product specific QA/QC, report findings to the Monitoring Officer
- Product specific research. Primarily internet based, phone/fax usage is included.
- Responsible for all warehouse operations and activities including
- Inventory storage.
- Physical inventory counts.
- Preparing a monthly stock confirmation.
- Manages adequate inventory levels to a minimum level at the warehouse.
- Receiving stock from other warehouses or vendors.
- Preparing & releasing of stock orders against invoices.
- Ensures the accuracy of data and suggests adjustments as required for reconciliation of stock items.
- Reconciles and solves discrepancies related to inventory transactions.
- Notify management of any damage to units received.
- Undertake additional related responsibilities as required.
- Responsible for all warehouse operations and activities including
- Inventory storage.
- Physical inventory counts.
- Stock Monitoring for the warehouse, Technicians and dealers.
- Releasing units to Technicians and Dealers.
- Receiving units from other warehouses, Technicians and dealers.
- Preparing a monthly stock confirmation for warehouses, Technicians and Dealers.
- Maintain and Control all records related to stock items.
- Manages adequate inventory levels to a minimum level at the warehouses.
- Ensures the accuracy of data and carries out adjustments as required for reconciliation of stock items.
- Reconciles and solves discrepancies related to inventory transactions.
- Notify management of any damage to units received.
- Recommend and prepare stock orders.
- Refurbishment of units returned from Technicians and Dealers.
- Responsible for all warehouse administration activities.
- Handle local purchase requirements.
- Act as a point of contact with local suppliers.
- Coordination with freight forwarders.
- Follow up on shipment and clearance activities.
- Participates and assists team Leader in operational and inventory forecasts.
- Regular and close coordination with the Finance Department.
- Liaise with technical, logistics and accounting personnel.
- Stay updated of all import and export regulatory requirements.
- Handling government affairs related to shipments.
- Undertake additional related responsibilities as required.
- Update the MAWB in co-operation with Airport Team
- Scan shipments into the warehouse and sort them into designated bins
- Keep tracking the shipments until delivered
- Follow up on discrepancies
- Send pick up request and coordinate transportation
- Printing and filing specific documents supporting warehouse operations
- Physical filing in filing cabinets, labeling by specific categories for all reports
- Updated Electronic filing
- Co-ordination of activities with other offices or departments
- Coordinate with customers for delivery
- Answering inquiries regarding incoming shipments
- Update the database of addresses
- Prepare delivery performance reports (daily & monthly)
- Prepare Customs reports (daily & monthly)
- Assist in collection of custom duties from customers
- Look after warehouse needs