Ahmed Waznah, CRM Supervisor

Ahmed Waznah

CRM Supervisor

GNP hospital

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, ادارة اعمال
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

CRM Supervisor at GNP hospital
  • Saudi Arabia - Jeddah
  • My current job since February 2020
Receptionist at My Clinic KSA
  • Saudi Arabia - Jeddah
  • April 2018 to June 2020

Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts .

General Relations Officer at Architecture & Engineering Office
  • Saudi Arabia - Jeddah
  • February 2018 to April 2018

Welcoming guests in a friendly and professional way, addressing and escalating customer complaints, providing information about facilities, programs and other services

Sales Representative at Lacoste - Chalhoub Group
  • Saudi Arabia - Jeddah
  • October 2017 to February 2018

Greeting the customers, keep the store tidy and to make sales, includes helping customers, maintaining in-store stock and processing payments .

Sales backup office and Customer service at KONE Arecoo LTD.
  • Saudi Arabia - Jeddah
  • November 2015 to July 2016

Provide industry-leading elevators escalators and innovative solutions for maintenance and modernization .

Marketing & Sales Representative at Saudi Airlines Catering
  • Saudi Arabia - Jeddah
  • November 2014 to October 2015

Provides catering and other support services to airlines and a broad range of other carriers operating flights to and throughout the Kingdom .

Sales Manager at مؤسسة الشورى التجارية
  • Saudi Arabia - Jeddah
  • July 2013 to July 2014

Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing.

secretary at مكتب المحامي محمد سعيد وزنة
  • Saudi Arabia - Jeddah
  • January 2011 to June 2013

Following Up on the administrative affairs entrusted to do, such as filling files, writing data and carrying out office work.

secretary at مكتب المحامي محمد سعيد وزنة
  • Saudi Arabia - Jeddah
  • January 2004 to May 2008

Following Up on the administrative affairs entrusted to do, such as filling files, writing data and carrying out office work.

Education

Bachelor's degree, ادارة اعمال
  • at Taif University
  • August 2019

اداره اعمال

Specialties & Skills

Customer Service
Management
Local Marketing
Marketing
CUSTOMER RELATIONS
FINANCE
LETTERS
MARKET PLANNING
MEETING FACILITATION
ADVERTISING

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Computer (Training)
Training Institute:
Studied At The Center For Talented
Date Attended:
January 1997
KPI Key Performance Indicator (Training)
Training Institute:
Royati
Date Attended:
January 2018
Personal Planning (Training)
Training Institute:
Liajlk Atina
Date Attended:
January 2018
Everyday hero (Training)
Training Institute:
Bupa
Date Attended:
January 2018
Customer Service in Healthcare (Training)
Training Institute:
Bupa
Date Attended:
January 2018
Fashion Category (Training)
Training Institute:
Alchalhob Group
Date Attended:
January 2017
Induction Program (Training)
Training Institute:
Alchalhob Group
Date Attended:
January 2017
Labor law - Work ethic - Personal interview skills - CV writing skills - Importance of work (Training)
Training Institute:
Human resources development fund (Taqat)
Date Attended:
January 2017
Business administration Courses (Training)
Training Institute:
*
Date Attended:
January 2016
Selling for Success course (Training)
Training Institute:
*
Date Attended:
January 2013
Customer Services for excellence Course (Training)
Training Institute:
**
Date Attended:
January 2012
Leadership courses (Training)
Training Institute:
**
Certificate of Photo Reading (Training)
Training Institute:
**
Date Attended:
January 2003

Hobbies

  • business administrations sales and Marketing
    High proficiency in operating and general maintenance of office equipment, Able to multi-task, Experience in sales, Marketing and customer services, Meeting coordination, Company leisure activities direction, Clerical support, Computer proficiency, MS Office proficiency, SAP, Microsoft Dynamics AX., Teamwork ... ect