Ahmed Yousef

• Monitoring the team’s performance.
• Assisting the team by performing the tasks with them.
• Helping with training and development.
• Completing paperwork (yes, there’s always admin to do).
• Handling complaints (from both staff and customers).
• Reporting to senior management / personnel when required.

. Provide splendid customer services to customers in a friendly and courteous manner at all times.
. I have sufficient knowledge about the banking products and services and respond to all inquiries accordingly.
. Inform and suggest new banking products to customers.
. Provide information to customers on their account status and account balances
. Participate in marketing and awareness campaigns in the bank to create an enlarged customer base

Organizing sales visits Demonstrating and presenting products.
•Establishing new business
•Maintaining accurate records
•Attending trade exhibitions, conferences and meetings
•Reviewing sales performance
•Negotiating contracts and packages
•Aiming to achieve monthly or annual targets.

. Dealing with customer queries and complaints. . Providing advice about visas or passports. . Promoting and marketing the business. . .Meeting profit or sales targets. . .Promoting and marketing the business.
. Preparing promotional materials and displays.
. Planning and Selling holidays and insurance.