ahmed zaki, supervisor

ahmed zaki

supervisor

comtelphone company (apple authorized)-(viva telecom)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Management Information systems
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

supervisor at comtelphone company (apple authorized)-(viva telecom)
  • Kuwait - Al Farawaniyah
  • My current job since December 2011

I have been in charge of:
Debit received payment by cash, check, credit cards or vouchers
Issue receipts, refunds, or change due to the customers
Entering establishment greet customers
Daily, weekly and monthly report
Reconciles incoming and outgoing transfer documentation and update records
Retail sales, shipping and receiving, assisted with store set-up
Maintained and promoted exceptional customer service and public relations
Sales and business development……

sales associate at Comtel phone company
  • Kuwait - Al Farawaniyah
  • July 2012 to June 2015

I am in charge of :
. Coordination of the shop every 10 days according to the shipment received
And for the window every 15days also according to the new theme implemented
With the approval us VM specialist,
. in charge of the software+hardware warranty apple & Samsung & blackberry
received and Follow up with the customer.
. in charge of the viva contract voice & data new contract and renewal
at taps system.
. Tremendous experience in customer series which includes the full selling
Ceremony and luxurious follow up with the clients.

Education

Bachelor's degree, Management Information systems
  • at Bachelor's Management Information systems
  • July 2009

EDUCATIONAL QUALIFICATIONS

Specialties & Skills

Team Leadership
Technical Sales
Call Center
Customer Service
BUSINESS DEVELOPMENT
CUSTOMER SERVICE
DOCUMENTATION
PUBLIC RELATIONS
RECEIVING
RETAIL SALES

Languages

Arabic
Expert
English
Expert