Ahmed ziwar, Digital Marketing Manager

Ahmed ziwar

Digital Marketing Manager

Dr Scent

Location
Kuwait
Education
Higher diploma, Computer Science
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

Digital Marketing Manager at Dr Scent
  • Kuwait - Al Kuwait
  • My current job since March 2023

Implement digital marketing campaigns that align with business objectives, and plan and execute social media strategies to increase brand awareness, engagement, and lead generation. Manage email marketing campaigns to drive customer acquisition, retention, and loyalty, and optimize website content and user experience to improve search engine rankings and conversion rates. Maximize ROI by managing PPC advertising campaigns on Google Ads and other platforms. Create high-quality content that resonates with our target audience and supports our brand messaging. Analyze and report on key performance indicators (KPIs) to track campaign success and make data-driven decisions. Keep up-to-date on digital marketing trends, tools, and technologies, and identify opportunities to enhance our digital marketing initiatives. Collaborate with cross-functional teams, including product, sales, and customer service, to ensure digital marketing efforts support business objectives.

IT Consultant at AMZ solutions
  • Kuwait - Al Kuwait
  • July 2012 to December 2022

Meeting with clients to determine requirements.
Planning timescales and the resources needed.
understanding their work practices and the nature of their business.
Analyzing Digital requirements within companies
Developing agreed solutions and implementing new solutions.
Helping clients with change-management activities.
Purchasing systems where appropriate.
Designing, testing, installing and monitoring new systems.
Preparing documentation and presenting progress reports to customers.
Organizing training for users and other consultants.
Plan and execute all web, SEO/SEM, marketing database, email, social media and display
advertising campaigns.
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI
and KPIs).
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple
channels and customer touch points.
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where
appropriate.
Digital Media Specialist
August 2016 - Present
• Develop relevant content topics to reach the company’s target customers.
• Create, curate, and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
• Conduct online advocacy and open a stream for cross-promotions.
• Develop and expand community and/or influencer outreach efforts.
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• Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter
profile, Blog, etc.).
• Design, create and manage promotions and Social ad campaigns.
• Manage efforts in building online reviews and reputation. Monitor online reviews and respond to
each review.
• Analyze key metrics and tweak strategy as needed.
• Compile reports for management showing results (ROI).
• Become an advocate for the company in social media spaces, engaging in dialogues and
answering questions where appropriate.
• Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven
by testing and metrics.
• Develop organizational elements to implement a proactive process for capturing happy, loyal
customer online reviews.
• Monitor trends in social media tools, applications, channels, design and strategy.
• Implement ongoing education to remain highly effective.
• Identify threats and opportunities in user-generated content surrounding the company. Report
notable threats to appropriate management.
• Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans
for revising social media, content marketing, SEO and social advertising campaigns.
• Monitor effective benchmarks (Best Practices) for measuring the impact of social media
campaigns. Analyze, review, and report on effectiveness of campaigns to maximize results.

Social Media Specialist at Ooredoo - Kuwait
  • Kuwait - Al Kuwait
  • December 2019 to April 2022

responsible for planning, implementing and monitoring the company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.

Social Media Manager at Eskan Global Group
  • Kuwait
  • January 2016 to June 2016

Plan and execute all web, SEO/SEM, marketing database, email, social media and display
advertising campaigns
Design, build and maintain our social media presence
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI
and KPIs)
Identify trends and insights, and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Plan, execute, and measure experiments and conversion tests
Collaborate with internal teams to create landing pages and optimize user experience
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple
channels and customer touch points
Instrument conversion points and optimize user funnels
Collaborate with agencies and other vendor partners
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where
appropriate

IT Project Consultant at Kw Click Group
  • April 2014 to October 2014

meeting with clients to determine requirements;
working with clients to define the scope of a project;
planning timescales and the resources needed;
clarifying a client's system specifications, understanding their work practices and the nature of their
business;
travelling to customer sites;
liaising with staff at all levels of a client organisation;
defining software, hardware and network requirements;
analysing IT requirements within companies and giving independent and objective advice on the
use of IT;
developing agreed solutions and implementing new systems;
presenting solutions in written or oral reports;
helping clients with change-management activities;
purchasing systems where appropriate;
designing, testing, installing and monitoring new systems;
preparing documentation and presenting progress reports to customers;
organising training for users and other consultants;
being involved in sales and support, and where appropriate, maintaining contact with client
organisations;
identifying potential clients and building and maintaining contacts.

IT Administrator at Meza Technical solutions
  • Kuwait - Al Kuwait
  • April 2009 to July 2012

Maintain VO-IP system and analysis user’s requirements.
Perform routine backups and archival of files stored on the network to assist with disaster
recovery.
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Analyze users support statistics and other data and recommend appropriate measures.
Assists in maintaining the operating system and security software utilized on the network,
including the addition of new users to the network and establishment of rights and privileges.
Network monitoring
Testing the network for weakness
Keeping an eye out for needed updates
Installing and implementing security programs
In many cases, E-mail and Internet filters
Evaluating implementing network management software

Technical Support Engineer at Nawsai
  • Kuwait
  • July 2008 to January 2009

Network monitoring
Testing the network for weakness
Keeping an eye out for needed updates
Installing and implementing security programs
In many cases, E-mail and Internet filters
Evaluating implementing network management software

Senior Technical Support at Eng at Axis Solutions
  • May 2006 to June 2008
Instructor at Info center
  • Kuwait - Al Ahmadi
  • November 2005 to April 2006

for A+, Networking and Hardware course

Planner
  • August 2004 to September 2005

Network planning and design for the project's PC network.

IT administrator at Murray and Roberts
  • United Arab Emirates
  • September 2002 to June 2004

Education

Higher diploma, Computer Science
  • at Alexandria University
  • January 1999

High school or equivalent, Copmuter since
  • at Alexandria University
  • January 1997

ITI -

Specialties & Skills

Data Analysis
Business Analysis
IT Solutions
Social Media Marketing
Digital Solutions
ADVERTISING
CHANGE MANAGEMENT
COMPUTER HARDWARE
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
DOCUMENTATION
INTERNET EXPLORER

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Training and Certifications

Artificial Intelligence (Training)
Training Institute:
BerkeleyX
Date Attended:
October 2012
Duration:
40 hours