Restaurant Manager
Cassells
Total years of experience :10 years, 7 Months
• Searched the market regarding latest trends in restaurants that could help improve business.
• Assisted the customers in answering their queries regarding food quality and service.
• Created new menu keeping in mind customer preferences and upcoming varieties available.
• Specialized in hired, training and motivating new staff regarding their work and responsibilities.
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
• Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
• Helped in promoting business through social interaction in community events.
• Manage different areas of restaurant operations and ensure that all guests are served promptly.
• Estimated the daily food consumption and placed orders with suppliers accordingly.
• Monitored cooking staff to ensure adherence to required standards in terms of quality and safety.
• Maintained the cleanliness and sanitation standards of the restaurants by routine check-up.
• Maintained a friendly environment for staff and customers.
• Scheduled working hours of staff and rotation of shifts.
• Ensure that all the staff fallows the Outlet Manager policies and procedures, on his absence.
• Ensuring that all Cashiers prepare a cash report and remittance at the end of their shift.
• Handle Individual check in, check outs according to standard procedures.
• Ensuring that all rates, packages, discounts are correctly done.
• Communicates with Outlet Manager for guest comments.
• Check and analyses daily covers, average check and sale.
• Ensure orders are thoroughly checked before serving to the guest.
• Follows the standard operating procedures at all times.
• Assume responsibility of daily operation in my area.
• Actively support the quality improvement process.
• Arrange guest bills and verify any discrepancy.
work in different outlet ( main restaurant, BBQ restaurant and banquet)
(part of the training in all F&B department according to the diploma )
* Proficient in Food& Beverage Dept with career experience and exposure focused on guest relation. * Knowledgeable in Food & Beverage Procedures, Computer systems and Manuals appropriate. * With great efficiency in MS Office. Word, Excel, PowerPoint, Internet, Micros system. Professional certification.