HR Manager
SEAPRO Petroleum and marine services group
مجموع سنوات الخبرة :16 years, 8 أشهر
Led Total Change Management with Cultural Transformation:
Spearheaded a comprehensive organizational change initiative, assessing business needs, and identifying
areas for improvement in organizational structure, roles, and processes.
Cultivated a cultural shift within the organization, aligning it with strategic objectives and fostering a
dynamic and adaptive work environment.
2. Organizational Restructuring:
Developed a new organizational structure aligned with strategic objectives, optimizing resource utilization
, reducing costs, and enhancing efficiency.
Formulated detailed job descriptions reflecting roles, responsibilities, and alignment with strategic goals.
3. Change Implementation Planning:
Devised and executed a robust plan for implementing the new organizational structure, incorporating
communication and training strategies.
Collaborated with leadership and employees, ensuring a seamless transition and garnering commitment to
changes.
4. Operational and Performance Management:
Managed day-to-day operations, overseeing and optimizing workflow processes for efficiency and
effectiveness.
Implemented operational strategies to enhance productivity, ensuring alignment with organizational goals.
5. Performance Management with Departmental KPIs:
Created and implemented departmental Key Performance Indicators (KPIs) aligned with company goals
and business plans.
Utilized historical data analysis to design KPIs that effectively measured performance and contributed to
overarching organizational objectives.
6. Comprehensive HR Strategy:
Developed and implemented a holistic HR strategy aligning with overall business objectives.
Established HR functions from inception, including policies, procedures, and systems compliant with
local laws and tailored to organizational needs.
7. Policy Development:
Developed, implemented, and maintained HR policies, procedures, and guidelines compliant with local
and international regulations.
Created a Code of Ethics policy addressing gray and hidden areas, aligning with international marine law
and ensuring transparency for employees.
8. Job Grading System and Pay Scale:
Instituted a comprehensive job grading system and pay scale, aligning with industry standards and market
to attract and retain top talent.
Professional Experience
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9. Recruitment and Selection Processes:
Developed and implemented recruitment and selection processes tailored to the company's needs and
values in the offshore survey and commercial diving industry.
10. Training and Development Programs:
Identified and addressed training and development needs across all organizational levels, implementing
tailored programs for the unique challenges of the offshore survey and commercial diving industry.
11. Employee Relations Policies:
Developed and implemented effective employee relations policies fostering a positive work environment,
employee engagement, and conflict resolution.
12. Competitive Compensation and Benefits:
Instituted a competitive and fair compensation and benefits system aligned with the company's overall
strategy.
Legal Compliance and Analytics:
Ensured organizational compliance with local and international HR laws, regulations, and industry
standards.
Developed and maintained HR analytics and metrics, providing data-driven insights for decision-making.
13. Strategic Business Partner:
Served as a strategic business partner to the leadership team, providing HR expertise and insights
supporting business growth and success.
Designed and Implemented Organizational Structure and Processes:
Led the design and implementation of organizational structure and processes, ensuring efficient and
effective HR operations.
Streamlined workflows and processes to enhance overall organizational effectiveness.
2. Job Analysis and Role Restructuring:
Conducted job analyses, restructured job roles and responsibilities, and designed job descriptions to
ensure alignment with the company's goals.
Ensured optimal utilization of human resources and improved role clarity across the organization.
3. Comprehensive Compensation and Benefits Strategies:
Developed and implemented comprehensive compensation and benefits strategies, attracting, retaining,
and motivating top talent.
Aligned strategies with industry benchmarks and company objectives.
4. Established KPIs and Performance Improvement:
Established Key Performance Indicators (KPIs) for each position and department, monitored performance,
and implemented improvement plans as necessary.
Fostered a performance-driven culture within the organization.
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5. Workforce Planning and Recruitment Process Design:
Conducted workforce planning and designed the recruitment and selection process to attract and retain the
best talent in the industry.
Ensured a strategic approach to talent acquisition aligned with business objectives.
6. Training and Development Programs:
Conducted regular training and development programs to enhance employee skills and competencies,
ensuring alignment with company objectives.
Facilitated continuous learning and skill development initiatives.
7. Employee Retention Strategies:
Developed and implemented employee retention strategies, encompassing competitive salary and benefits
packages, engagement programs, and career growth opportunities.
Focused on creating a positive workplace culture and enhancing employee satisfaction.
8. HR Budget Management:
Managed and monitored the HR budget, ensuring cost efficiency and effectiveness in HR operations.
Allocated resources strategically to meet HR and organizational goals.
9. Legal Compliance and Labor Relations:
Ensured compliance with all employment laws and regulations, including those related to labor relations,
health and safety, and discrimination.
Mitigated legal risks and fostered a compliant and ethical work environment.
10. Leadership and Guidance to HR Team:
Provided leadership and guidance to the HR team, ensuring a high level of professionalism, commitment,
and performance.
Fostered a collaborative and motivated HR team culture.
11. Strategic Partnerships with Business Leaders:
Developed and maintained strong partnerships with business leaders to ensure alignment of HR strategies
with business objectives.
Acted as a strategic HR advisor to business leaders.
12. HR Metrics Analysis and Reporting:
Conducted regular analysis of HR metrics and reports to identify trends and provided data-driven
recommendations for improving HR operations and processes.
Utilized data insights to drive continuous improvement in HR strategies.
13. HR Data Privacy and Security:
Maintained a high level of HR data privacy and security, ensuring compliance with all data protection
laws and regulations.
Implemented robust data protection measures to safeguard sensitive HR information.
Led Preopening Activities and Project Startup:
Directed preopening activities for the hospital, overseeing HR, administrative, and regulatory
requirements.
Initiated and managed the startup of the project, overseeing construction, licensing, and administrative
aspects.
Handled contacts with medical suppliers to negotiate agreements for medical devices and consumables in
coordination with the medical director.
Revised contracts and managed payment installments to ensure seamless procurement processes.
2. Strategic HR Planning:
Developed the HR plan for the hospital, including the manpower plan and budget, ensuring efficient and
effective HR operations.
Created organizational charts, job descriptions, job evaluations, and pay scales for administrative and
medical staff.
3. Hospital Information System (HIS) Implementation:
Collaborated with the HIS provider to design process flowcharts for admin, HR, finance, and store
functions.
Established a partnership with the HIS provider, ensuring any copy of the software sold to other hospitals
resulted in Daleena receiving a share from the contract.
4. Recruitment and Pay Scale Design:
Managed the recruitment process for administrative and medical staff, aligning competencies with
organizational needs.
Collaborated with the medical management team to design a pay scale, considering rarity and
subspecialties of medical positions.
Created a credential check form for the medical staff in coordination with the medical management
5. Daily Administrative Oversight:
Oversaw daily administrative duties, ensuring timely and efficient completion of tasks.
Coordinated administrative functions to support smooth hospital operations.
Managing all the admin sector in the hospital such as receptions, front desk staff, security, and
housekeeping.
6. Soft Skills Training and Development:
Conducted soft skills training for front-line staff, enhancing communication and customer service skills.
Contributed to a positive and patient-focused environment.
7. Policy Development and Compliance:
Developed and implemented policies and procedures, ensuring compliance with healthcare, employment,
and data protection regulations.
Maintained a high standard of regulatory compliance.
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8. Stakeholder Management:
Developed and maintained strong relationships with external stakeholders, including regulatory bodies,
insurance providers, and vendors.
Ensured positive collaborations and adherence to industry standards with other health centers.
9. Financial Management:
Worked closely with the finance department to manage HR and administrative budgets, ensuring cost
efficiency and effectiveness.
Contributed to financial planning aligned with organizational goals.
Responsible for studying and approving any costing for medical services and proposed discounts after
revising direct costs and overheads.
Reviewed and approved the monthly Profit and Loss (P&L) statement before presenting it to the Board of
Directors.
10. HR Metrics Analysis and Reporting:
Conducted regular analysis of HR metrics and reports, identifying trends and providing data-driven
recommendations for improvement.
Utilized data insights to enhance HR operations and processes.
11. Employee Engagement and Leadership:
Led employee engagement activities, including team-building events and recognition programs.
Provided leadership and guidance to the HR and administrative teams, ensuring high levels of
professionalism, commitment, and performance.
12. Continuous Learning and Innovation:
Stayed abreast of the latest trends and best practices in HR and healthcare.
Ensured the hospital remained at the forefront of innovation and excellence in HR and healthcare
practices
Establishment of HR and Admin Department:
Initiated and built the HR and Admin department from the ground up.
Successfully led the creation of an efficient and responsive HR structure tailored to company needs.
2. Organizational Development and Talent Management:
Developed comprehensive job descriptions, job evaluations, and competence checklists to enhance role
clarity and performance expectations.
Designed a competitive pay and benefits scale aligned with the Gulf market to attract and retain top talent.
Created individual performance plans for each position, incorporating departmental Key Performance
Indicators (KPIs) linked to company goals.
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Implemented a competitive incentive scheme for all employees, ensuring fairness and transparency, and
managed it systematically without favoritism, from the CEO to drivers and laborers, based on
performance metrics.
3. Management of Diverse Workforce:
Oversaw 1500 employees of various nationalities and religions, ensuring a harmonious and inclusive
work environment.
Managed a diverse HR and Admin team of 60 employees, with 10 direct reports.
4. Comprehensive Admin Oversight:
Directed all administrative functions, including employee housing, transportation, catering, security, and
Health, Safety, and Environment (HSE).
Managed and oversaw all aspects of HR and administrative functions for the company.
Developed and implemented HR policies and procedures aligned with company goals.
Managed company housing, catering, transportation, and vehicle movements.
Negotiated contracts with vendors and supplier
5. Raw Material and Asset Management:
Handled raw materials such as bundling material and diesel management to prevent misuse or theft.
Improved processes and developed a security and admin system, resulting in significant cost savings.
Implemented improved processes and a security system, saving the company approximately 5 million
QAR annually.
6. Insurance Management:
Negotiated and managed various insurance types for the company, including CPM, workman
compensations, and medical prosperity all risk.
Developed policies with insurance companies based on company needs and budget constraints.
Oversaw the entire insurance process, including claims management and closure.
7. Overall HR and Administrative Management:
Managed and oversaw all aspects of HR and administrative functions for the company.
Developed and implemented HR policies and procedures aligned with company goals.
8. Recruitment and Talent Acquisition:
Led the recruitment and selection process, creating job descriptions, conducting interviews, and selecting
candidates.
Established and maintained relationships with external recruitment agencies and job sites.
9. Employee Records and Databases:
Developed and maintained accurate and up-to-date employee records and databases.
10. Training and Development Programs:
Designed and implemented training programs to enhance employee skills and knowledge.
11. Performance Management:
Managed employee performance, conducting evaluations and providing feedback and coaching.
12. Employee Relations and Disciplinary Actions:
Handled employee relations issues, including investigations and disciplinary actions.
13. Payroll and Benefits Administration:
Oversaw payroll and benefits administration, ensuring accuracy and timeliness.
14. HRIS Implementation - AX Application:
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Led the activation of the AX application, transforming all HR functions from recruitment until end of
service, including KPIs achievement, training, reports and analysis, payroll.
Achieved a significant reduction in manual entries, enhancing efficiency and accuracy in HR processes.
Strategic HR Policy Development:
Developed and implemented human resources policies and procedures in strict compliance with
applicable laws, regulations, and industry best practices.
Continuously assessed the effectiveness of current procedures, recommending necessary changes to
enhance efficiency and effectiveness.
2. Integrated HR Functions Across Business Units:
Led the integration of human resources functions across 10 business units, overseeing a total staff of
6, 000 employees.
Ensured consistency in policies, procedures, and practices across all units.
3. Re-engineering of Clinical Departments:
Spearheaded the re-engineering of the Radiology and Nuclear Medicine department, administration, and
allied health departments in six hospitals.
Developed and implemented innovative solutions to enhance the quality of care and services provided to
patients.
4. Leadership and Supervision:
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Managed and supervised HR department staff, providing support and guidance to resolve complex and
non-routine issues.
Investigated and addressed employee complaints in a timely and efficient manner.
5. HR Process Optimization and Documentation:
Developed HR flow charts and a comprehensive HR Functions Manual, serving as a guide for all HR and
personnel functions across all business units.
6. Performance Management in Healthcare:
Collaborated with Chief Medical Officers and Chief Nursing Officers to establish performance
management factors for physicians and nurses based on medical Key Performance Indicators (KPIs).
Continuously monitored and evaluated performance to ensure optimal outcomes.
7. Recruitment and Manpower Planning:
Chaired the Group Recruitment and Manpower Planning Committee, responsible for developing and
implementing recruitment strategies for the entire group.
Established recruitment sections within the Corporate HR Directorate to streamline and optimize the
recruitment process.
8. Expert Consultation and Advisory Role:
Provided expert advice and consultation on a range of employee and human resources issues, including
compensation and classification, workers compensation, grievance procedures, and other employment
law matters.
9. HR and Personnel Audit Activities:
Conducted various HR and personnel audit activities across the group.
Implemented soft skills training for employees to enhance their productivity and job satisfaction.
10. HRIS Development Collaboration:
Collaborated with the IT department to develop an HRIS portal, facilitating the launch of the SGHG HR
Portal.
Enhanced the efficiency and effectiveness of HR and admin functions through technological
advancements.
Pioneered the establishment of HR & Personnel department from scratch; designed and implemented HR functions, HR
policies and personnel functions. Led the designing of Salary scale, performance management system, recruitment process in
line with the HR and company strategies as per the HR rules; Initiated the handled all the groundwork for obtaining ISO
9001, 27001
In individual capacity, established the HR department before opening of the organization. Designed the HR and Personnel
policies; within 3 months facilitated smooth running of organization with full capacity 1.200 staff with 8 staff in Human
Resources Department. Also, established an internal administration system covering all the internal logistics including staff
transportation, housing, security and safety and commitment policies. Received promotion as the Assistant of the group HR
Director after 6 months of joining.
