ahmed hassan ALEMAM, senior sales officer

ahmed hassan ALEMAM

senior sales officer

Gulf Bank

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, marketing
Expérience
7 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 4 Mois

senior sales officer à Gulf Bank
  • Koweït - Al Koweït
  • mars 2014 à février 2018
customer servise (sales deparrtment) à ZAIN
  • Koweït - Al Koweït
  • mars 2011 à août 2012

• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
• Setup and maintain customer files
• Identify trends in customer satisfaction or dissatisfaction
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team
• Communicate to the purchasing department unexpected increases or decreases in demand for products
• Assist in scheduled physical inventory counts
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
• Follow company policies and procedures
• Present a professional image at all times to customers and vendors
• Perform other duties as assigned

customer service supervisor à Mabanee CO.
  • Koweït
  • mai 2009 à mars 2011

• Develop report with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude..
• Answer to the queries of the customers in an ethical and informative way.
• Give appropriate and relevant information to the customers.
• Maintain a position of trust and responsibility by keeping all tenants business confidential.
• Update any requests made by the customers into the system to complete the task.
• Self motivation to increase knowledge and skills by in-house trainings and seminars.
• Have complete knowledge of services

Éducation

Baccalauréat, marketing
  • à amircan universety of london
  • septembre 2012

Specialties & Skills

Computer Setup
Problem Solving
Sales Skills Training
Customer Data Integration
Language Skills
Ability to relate at all levels
Conflict resolution & problem solving
Strong interpersonal/ communication skills
Negotiation skills
network

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Technical analysis skills + Money laundering (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
February 2009
TABS system course + sales course (Formation)
Institut de formation:
Zain KW
Date de la formation:
May 2011
profissional writeing skills (Formation)
Institut de formation:
Pitman training
Date de la formation:
March 2008