أحمد حسن ALEMAM, senior sales officer

أحمد حسن ALEMAM

senior sales officer

Gulf Bank

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, marketing
الخبرة
7 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 4 أشهر

senior sales officer في Gulf Bank
  • الكويت - الكويت
  • مارس 2014 إلى فبراير 2018
customer servise (sales deparrtment) في ZAIN
  • الكويت - الكويت
  • مارس 2011 إلى أغسطس 2012

• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
• Setup and maintain customer files
• Identify trends in customer satisfaction or dissatisfaction
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team
• Communicate to the purchasing department unexpected increases or decreases in demand for products
• Assist in scheduled physical inventory counts
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
• Follow company policies and procedures
• Present a professional image at all times to customers and vendors
• Perform other duties as assigned

customer service supervisor في Mabanee CO.
  • الكويت
  • مايو 2009 إلى مارس 2011

• Develop report with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude..
• Answer to the queries of the customers in an ethical and informative way.
• Give appropriate and relevant information to the customers.
• Maintain a position of trust and responsibility by keeping all tenants business confidential.
• Update any requests made by the customers into the system to complete the task.
• Self motivation to increase knowledge and skills by in-house trainings and seminars.
• Have complete knowledge of services

الخلفية التعليمية

بكالوريوس, marketing
  • في amircan universety of london
  • سبتمبر 2012

Specialties & Skills

Computer Setup
Problem Solving
Sales Skills Training
Customer Data Integration
Language Skills
Ability to relate at all levels
Conflict resolution & problem solving
Strong interpersonal/ communication skills
Negotiation skills
network

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Technical analysis skills + Money laundering (تدريب)
معهد التدريب:
Institute of Banking Studies
تاريخ الدورة:
February 2009
TABS system course + sales course (تدريب)
معهد التدريب:
Zain KW
تاريخ الدورة:
May 2011
profissional writeing skills (تدريب)
معهد التدريب:
Pitman training
تاريخ الدورة:
March 2008