ahmed hassan ALEMAM, senior sales officer

ahmed hassan ALEMAM

senior sales officer

Gulf Bank

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, marketing
Experience
7 years, 4 Months

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Work Experience

Total years of experience :7 years, 4 Months

senior sales officer at Gulf Bank
  • Kuwait - Al Kuwait
  • March 2014 to February 2018
customer servise (sales deparrtment) at ZAIN
  • Kuwait - Al Kuwait
  • March 2011 to August 2012

• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
• Setup and maintain customer files
• Identify trends in customer satisfaction or dissatisfaction
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team
• Communicate to the purchasing department unexpected increases or decreases in demand for products
• Assist in scheduled physical inventory counts
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
• Follow company policies and procedures
• Present a professional image at all times to customers and vendors
• Perform other duties as assigned

customer service supervisor at Mabanee CO.
  • Kuwait
  • May 2009 to March 2011

• Develop report with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude..
• Answer to the queries of the customers in an ethical and informative way.
• Give appropriate and relevant information to the customers.
• Maintain a position of trust and responsibility by keeping all tenants business confidential.
• Update any requests made by the customers into the system to complete the task.
• Self motivation to increase knowledge and skills by in-house trainings and seminars.
• Have complete knowledge of services

Education

Bachelor's degree, marketing
  • at amircan universety of london
  • September 2012

Specialties & Skills

Computer Setup
Problem Solving
Sales Skills Training
Customer Data Integration
Language Skills
Ability to relate at all levels
Conflict resolution & problem solving
Strong interpersonal/ communication skills
Negotiation skills
network

Languages

English
Expert
Arabic
Expert

Training and Certifications

Technical analysis skills + Money laundering (Training)
Training Institute:
Institute of Banking Studies
Date Attended:
February 2009
TABS system course + sales course (Training)
Training Institute:
Zain KW
Date Attended:
May 2011
profissional writeing skills (Training)
Training Institute:
Pitman training
Date Attended:
March 2008