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ahmedhatem ahmedhatem, customer service supervisor

ahmedhatem ahmedhatem

customer service supervisor

WE - Telecom Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Commerce
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

customer service supervisor at WE - Telecom Egypt
  • Egypt - Cairo
  • My current job since August 2018
call center team leader at Vodafone - Egypt
  • Egypt - Cairo
  • May 2015 to July 2018
call center agent at Vodafone - Egypt
  • Egypt - Cairo
  • April 2014 to May 2015

Education

Bachelor's degree, Commerce
  • at Ain Shams University
  • June 2012

Specialties & Skills

Performance Reviews
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Decision Making Skills
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Team Leadership
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Customer Experience Improvement
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Customer Care
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teamwork
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people management
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leadership
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Decision maker
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communication
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Social Profiles

Personal Website
Personal Website

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Facebook
Facebook
facebook.com/facebook.com/ahmed.hatem.169405?mibextid=YMEMSu

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Customer Excellence experience (Training)
Training Institute:
Vodafone Egypt
Agile (Training)
Training Institute:
We Telecom Egupt
Personalization (Training)
Training Institute:
We Telecom Egypt
ICDl (Training)
Training Institute:
Ain shams University

Hobbies

  • Reading & Sports