Area Manager
Naukrigulf
Total years of experience :10 years, 11 Months
• Meet potential customers for new business
• Provide clients with quotations
• working closely with the operations department to insure delivery and installation time
• Supervise site inspection and determine with technical team how many units needs to be installed in the inspected area
• Negotiate the terms of an agreement and close sales
• Gather market and customer information and provide feedback on buying trends.
• after sales services to ensure client satisfaction
• Representing my organization at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
• Record sales and send copies to the sales office
• Review my own sales performance
• Periodically conduct information-only presentations, such as seminars.
• Make front-line assessment of market conditions and advise company.
• Account Managers and marketing staff of findings.
• Build and maintain on-going awareness of new products and services, competitor activities, and other research. Reporting directly to business development manager.
1- Undertake regional presentations for the business potential partners and clients.
2-Develop new business for the company through approaching new business customers, as definition the local sales KPI’s.
3-Develop a new business prospect listing to ensure that future new business development is planned in advance. •
4- Develop new business in testing inspection and outsourcing
5-Develop and manage SOP’s for strategic accounts in association with Site Manager, Operations Manager, and IT manager.
6-Maintain all account and new business approaches and outcomes in C-view.
Generate and distribute specific reports as required in alignment with the position.
Coordinate and follow and follow up x-selling activities within the department.
Maintain close working relationships with the Customer Service, Operations and Contract Logistics team.
Focus on winning and keeping profitable business.
Undertake cross selling and up selling within existing customer.
Represents the company and its policies to the clients which are defined as “Strategic Accounts”.
• Manage and coordinate all commercial activities of defined vertical group of customers with the customer service team, in line with the company’s short and long term results & targets. • Responsible for the management and handling of the RFQ response documents coming to the company for Contract Logistics Business. • Maintain and manage the financial forecast and cost module projections for new business submission. • Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer. • Manage marketing campaigns through the internet, newspapers and any advertisement channels. And update the company’s accounts on social media. • Undertake regional presentations for the business potential partners and clients. • Develop new business for the company through approaching new business customers, as definition the local sales KPI’s. • Develop a new business prospect listing to ensure that future new business development is planned in advance. • Develop and manage SOP’s for strategic accounts in association with Site Manager, Operations Manager, and IT manager. • Maintain all account and new business approaches and outcomes in C-view. • Generate and distribute specific reports as required in alignment with the position. • Coordinate and follow and follow up x-selling activities within the department. • Maintain close working relationships with the Customer Service, Operations and Contract Logistics team. • Focus on winning and keeping profitable business. • Undertake cross selling and up selling within existing customer. • Represents the company and its policies to the clients which are defined as “Strategic Accounts”.
• Meet potential customers for new business
• Provide clients with quotations
• working closely with the operations department to insure delivery and installation time
• Supervise site inspection and determine with technical team how many units needs to be installed in the inspected area
• Follow up the installation process
• Negotiate the terms of an agreement and close sales
• Gather market and customer information and provide feedback on buying trends.
• after sales services to ensure client satisfaction
• Representing my organization at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
• Record sales and send copies to the sales office
• Review my own sales performance
• Periodically conduct information-only presentations, such as seminars.
• Make front-line assessment of market conditions and advise company.
• Account Managers and marketing staff of findings.
• Build and maintain on-going awareness of new products and services, competitor activities, and other research. Reporting directly to business development manager.
• Maintain knowledge of products, pricing promotions, procedures and other important issues through management communications, meetings, customer focus groups and formal training.
• To be able to handle and respond to customer requests about reservations, cancellations, rebooking or any customer service queries for fly Dubai related products and services keeping in mind various service levels on quality, abandon%, average handling time, productivity, etc.
• Respond to a high volume of telephone inquiries about the company’s products or services by following standard scripts and procedures.
• Take phone calls from customers and collect information pertaining to flight bookings
• Probe and understand the requirements or problems of the customer.
• Provide valid solutions to the customer and provide any additional customer service as needed.
• Inform customer about the changes to flight schedules and cancellations. Help customers reschedule their flights.
A B2B sales experience is an interaction between two or more businesses that involves the sale of goods and services. Responsibilities: 1- Oversee and manage corporate sales executives to achieve set targets 2- Work closely with relevant departments / colleagues “ commercial, marketing, product supply & MRI” to ensure efficient operation in terms of “ product availability, storage, delivery & after sales service” 3- Work closely with marketing and promotion team to design required promotion and awareness campaigns for target market / clients. 4- Develop and manage new and existing clients by providing high caliber of service, explore and identify all their needs. 5- Develop and manage new and existing clients by providing high caliber of service, explore and Identify all their needs. 6- Manage and maintain sales / clients database. 7- Establish & maintain efficient relationship with new and existing clients 8- Create proposals for target clients with relevant info and quotes 9- Manage clients’ / projects’ receivables and cash collections in light of preset financial KPI 10- Ensure clients have positive experience by communicating effectively pre and post deal process. 11- Generate new business opportunities in assigned territory\channels
International business encompasses all commercial activities that take place to promote the transfer of goods, services, resources, people, ideas, and technologies across national boundaries. The study of international business involves understanding the effects that the above activities have on domestic and foreign markets, countries, governments, companies, and individuals. Successful international businesses recognize the diversity of the world marketplace and are able to cope with the uncertainties and risks of doing business in a continually changing global market.
information technology major in Data and Knowledge Engineering