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Ahmed Mostafa Yosry Elbaz

Radio Access Customer Support Engineer

Nokia Siemens Networks

Location:
Egypt - Cairo
Education:
Bachelor's degree,
Experience:
14 years, 2 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  14 Years, 2 Months   

April 2011 To Present

Radio Access Customer Support Engineer

at Nokia Siemens Networks
Location : Egypt - Cairo
Working in 2G radio access department, Mobinil single RAN project team(April 2011-present)
• Commissioned, integrated and performed the acceptance of new Flexi BSCs and TCSM3i (standalone TCSM3i and Combined Flexi BSC/TCSM3i solutions) with different releases (RG10 and RG 20) and in multivendor environment.
• Performed Flexi BSCs software upgrades and downgrades for both offline and live modes.
• Performed capacity and hardware upgrades for live BSCs
• Participated in solving emergency and critical cases.
• Performed various trials in Mobinil testbed and applying those trials in the live network
• Assisted new team mates in different commissioning, integration and troubleshooting activities remotely.
• Participated with NPO team in planning different network topologies demanded by the customer.
• Assisted RIC team in troubleshooting problems during swap nights.
September 2010 To April 2011

Radio Access Customer Support Engineer

at Nokia Siemens Networks
Location : Egypt - Cairo
•Commissioned, integrated and performed the acceptance of new RNCs
•Upgraded and downgraded RNCs' capacity
•Modified the hardware configuration of the RNC for different features' trials
•Participated in RNCs' software upgrades
January 2010 To September 2010

Graduate Trainee

at Nokia Siemens Networks
Location : Egypt - Cairo
Trained in different Business lines in the global services business unit three months per rotation.

First rotation is in radio department, Network Planning and Optimization
• Investigated daily worst performing Cells and provided solutions to enhance performance KPIs
• Detected and solved problems through drive test log files analysis
• Enhanced main KPIs through various trials

Second rotation is in transmission department, NI and Care Services
• Commissioned and Integrated several transmission nodes (hiT7070, hiT7080 and hiT7035 )
• Performed software upgrade of hiT7070 in a live ring

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2009

Bachelor's degree,

at Faculty of Engineering,Ain Shams University
Location : Egypt - Cairo

Specialties & Skills

Radio Network Planning

Telecommunication Services

Commissioning

Integration

Troubleshooting

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

Training and Certifications

BSS operations and maintenance ( Training )

Nokia Siemens Networks
April 2011

Mobile Overview Course (GSM, GPRS, UMTS, CDMA, Radio Planning and VAS) ( Training )

Vodafone
February 2009

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