Operations Supervisor
National Commercial Bank - Alahli Ncb
Total years of experience :10 years, 9 Months
Assist the branch operations in all areas.
Assist in up gradation of Banking System in Branches.
Support Customer in different banking operations
Maintain documents for the records and required
By the management.
Open accounts for Customers and Companies.
Bring in business by building personal relationship and trust.
Provide Training to the customers for smooth business work.
Locate the transactional default and raise the query to head office.
Query and deal with international banks.
Perform day to day business tasks.
Make a schedule for Marketing of the Branches.
Make sure to compliance with quality department
Deals with different nationalities like Egyptian, Yemeni, Pakistan, Indian, Bangladesh, Nepal, Philippines, etc...
Active Directory Promotion
DNS, DHCP installation and troubleshooting
Worked on WDS, GP, User Groups.
Managing Network Devices.
Computer Troubleshooting & Management.
Maintain Desktop and Notebook computers.
Active Directory backup.
Windows Backup Solution.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Train computer users.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Assist customer through problem-solving process.
Install, modify, and repair computer hardware and software.