Outbound Sales Associate
Bank of the Philippine Islands
Total years of experience :2 years, 9 Months
Duties and Responsibilities
• Making outbound customer calls to promote and sell a product or service
• Creating, maintaining and updating database of customers with complete information and emails
• Consolidating existing customer base while building new customer base
• Ensuring customer follow-up all the time
Duties and Responsibilities
• Welcoming customers
• Assisting customers with their payments and complaints
• Reporting customers’ complaints to technical department thru phone call
• Working with customer service manager to ensure proper customer service is being delivered
Duties and Responsibilities
• Collecting payments by accepting cash, check or card
• Changing the prices of sale items
• Fixing the shelves in the store
• Checking and updating the inventory
• Fixing the new delivered items