airah mae cacao

Administrative professional with strong organizational skills, skilled in optimizing office operations and
enhancing internalefficiency. Successfully streamlined processes and improved productivity by managing
administrative tasks effectively. Experienced in maintaining accurate records and providing data-driven
insights to support informed decision-making.

SkilledinmanagingtheCEOscalendar, coordinatingmeetings, organizingtasks, andhandlingprofessional
emailcommunication.
Responsiblefortheend-to-endonboardingandoffboardingofemployees, includingvisaprocessing,
documentation, andcoordinationwithrelevantauthorities.
Managedend-to-endmonthlypayrollprocessingwithastrongfocusondataaccuracy, timelysalary
disbursement, andstrictconfidentialityofallpayroll-relatedinformation.
Actively involved in planning and executing corporate events, including supplier sourcing, comparing
proposals, managing budgets, and ensuring smooth event coordination.
Proficient in managing in Zoho Books, preparing client invoices, purchase orders, and quotations, tracking
payments, and following up with clients.
Managed end-to-end payment processing, ensuring timely and accurate settlement of all company
obligations while maintaining financial records.
Respnsible for business travel arrangements, including booking flights, hotels, and other logistics for staff
and executives.
Proactively following up with leads and potential clients to maintain relationships and drive business
opportunities.
Actively involved in decision-making processes related to internal operations and process improvements.

Answering requests with diplomacy.
Managing the Internal Software System.
Handled guest complaints professionally and directed them to the appropriate department.
Maintained internal communication.
Gained hands-on experience in hospitality software and basic reporting procedures.
Providedadministrative support for events, bookings, and daily scheduling.