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Aisha Ali, Secretarial

Aisha Ali

Secretarial·Deloitte & Touch

United Arab Emirates

High school or equivalent, Administration and Business Administration

Work experience

Total years of experience: 15 years, 3 months

Secretarial

November 2022 - Present

Deloitte & Touch

Dubai, United Arab Emirates

November 2022 - Present

• Reporting management and preforming secretarial duties.
•Processing, typing, editing reports & documents.
•Arranging and scheduling meetings, events.
•Liaising with internal departments and communicating with public.
•Directing internal and external calls, emails.
Company industry:
Business Consultancy Services
Job role:
Administration

Experienced Associate

November 2022 - Present

Deloitte & Touch

Dubai, United Arab Emirates

November 2022 - Present

• Reporting management and preforming secretarial duties.
• Planning and scheduling meeting’s.
• Handling Memo’s, Reports, Invoices and all related documents.
• Being point of contact for general communications with boss.
• Directing internal and external calls, emails.
• Assist other team members with multiple engagements.
• Maintain a good working relationship with clients and work effectively with staff at all levels to gather information and preform advisory service .
Company industry:
Business Consultancy Services
Job role:
Administration

Executive Secretary

May 2022 - November 2022

ernst and young

Dubai, United Arab Emirates

May 2022 - November 2022

AISHA ALI - EXECUTIVE SECRETARY
Accurate and detail-oriented Office Assistant with a total of 7 years’ experience in Secretary and Administrative Assistance, managing business office functions and providing support to departments workmates. Aiming to leverage my work experience and abilities at your company.
Company industry:
Business Consultancy Services
Job role:
Secretarial

Executive Secretary

May 2022 - November 2022

Ernst & young

Dubai, United Arab Emirates

May 2022 - November 2022

Maintain agenda and assist in planning appointments, meetings
• Receive phone calls and redirect when appropriate.
• Handle Conditional documents ensuring they remain secure .
• Provides high-level administrative support and assistance to the Executive Director .
• receives incoming communication or memos on behalf of senior staff, review contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Conduct research and prepare presentation or report as assigned.
Company industry:
Accounting
Job role:
Secretarial

Retail administrator

June 2017 - May 2022

ENOC Retail Systems LLC

Dubai, United Arab Emirates

June 2017 - May 2022

- provide secretarial support.
- Manage agendas / Calendar.
- Arrange meetings.
- Manage the department archive.
- Manage the monthly report.
- Booking travel arrangements.
- Maintain polite and professional mails and calls.
Company industry:
Oil & Gas
Job role:
Administration

Secretary

June 2017 - May 2022

Enoc

Dubai, United Arab Emirates

June 2017 - May 2022

• Provide secretarial support.
• Arrange Meeting.
• Manage the Monthly reports.
• Booking Travel arrangements such as flights/hotels/
Transportation.
• Maintain polite and professional calls, emails.
Company industry:
Oil & Gas
Job role:
Secretarial

Administrative Secretary

July 2015 - May 2017

Dubal

Dubai, United Arab Emirates

July 2015 - May 2017

- Supervise administrator staff and divide responsibilities to ensure performance.
- Manage agendas/ travel arrangements.
- Submit timely reports and prepare presentation perposal as asigned .
- Provide secretarial support .
Company industry:
Other Business Support Services
Job role:
Administration

Secretary

July 2015 - May 2017

Emirates Global Aluminum

Dubai, United Arab Emirates

July 2015 - May 2017

Provide secretarial support.
• Manage agendas/ Calendar.
• Arrange Meeting.
• Manage the department archive.
• Manage the Monthly reports.
• Booking Travel arrangements such as flights/hotels/ Transportation.
• Maintain polite and professional calls, emails.
Company industry:
Industrial Production
Job role:
Secretarial

Reservation sales agent

August 2013 - May 2015

Dnata

Dubai, United Arab Emirates

August 2013 - May 2015

• Data Entry.
• Booking flights/provide transportation/ hotels.
• Cooperating with clients to deter main their needs.
• Provide transportation for offshore employees.
Company industry:
Airlines
Job role:
Sales

Dnata

May 2013 - May 2014

Dnata

Dubai, United Arab Emirates

May 2013 - May 2014

- Data entry .
- booking flights- hotels - transportation.
Company industry:
Airlines
Job role:
Administration

Customer Service Agent

March 2012 - June 2013

HSBC - United Arab Emirates

Dubai, United Arab Emirates

March 2012 - June 2013

- set up new customer account .
- process orders, forms, application request.
- communicate and coordinate with internal departments.
- provide feedback efficiency to the customer service process .
- organize workflow to meet customer time frame.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer service

March 2012 - June 2013

HSBC Bank

Dubai, United Arab Emirates

March 2012 - June 2013

• Set up new customer account.
• Process orders, forms, application request.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service
process.
• Organize workflow to meet customer time frame.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Service Agent

March 2011 - June 2013

Burj Khalifa

Dubai, United Arab Emirates

March 2011 - June 2013

- agreetimg customers .
- provide informations about the tower for the customer.
- receptionist.
Company industry:
Real Estate
Job role:
Customer Service and Call Center

Guest Ambassador

March 2011 - June 2011

Burj Khalifa

Dubai, United Arab Emirates

March 2011 - June 2011

• Greeting customers.
• Provide information about the tower history.
• Receptionist.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Hamdan Bin Mohammed Smart University

November 2011

November 2011

High school or equivalent, Administration and Business Administration

United Arab Emirates

GPA (percentage): 64%

GPA (percentage): 64%

I have been graduated from al sfouh school in 2011

general studies

January 2011

January 2011

High school or equivalent, general studies

United Arab Emirates

Skills

HR Officer

Expert

Retail

Expert

Customer Service

Expert

Executive Secretary

Expert

Admin Assistant

Expert

Organizing - customer service - Communication

Expert

Ability to work under pressure - time management - leadership

Expert

Teamwork

Expert

Self motivation

Expert

Creativity- decision making

Intermediate

Teamwork- problem solving

Expert

purchasing

Expert

office management

Expert

quotations

Expert

office administrator

Expert

mail

Expert

office administration

Expert

typing

Expert

outlook

Expert

Secretarial

Expert

Administration

Expert

Customer Service

Expert

Microsoft Office

Expert

ADMINISTRATIVE SUPPORT

Intermediate

BUSINESS TO BUSINESS

Intermediate

COMMUNICATIONS

Intermediate

DETAIL ORIENTED

Intermediate

INFORMATION ORGANIZATION

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

MICROSOFT WORD

Intermediate

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
National Service

Hobbies and interests

Swimming
Reading
Photograph
Horse Riding
Sports - Fashion - design - Reading

National Service 2019-2021

Sports - Reading

National Service certificate 2019-2021