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Aisha Ali, Secretarial

Aisha Ali

Secretarial·Deloitte & Touch

United Arab Emirates

High school or equivalent, Administration and Business Administration

Work experience

Total years of experience: 15 years, 2 months

Secretarial

November 2022 - Present

Deloitte & Touch

Dubai, United Arab Emirates

November 2022 - Present

• Reporting management and preforming secretarial duties.
•Processing, typing, editing reports & documents.
•Arranging and scheduling meetings, events.
•Liaising with internal departments and communicating with public.
•Directing internal and external calls, emails.
Company industry:
Business Consultancy Services
Job role:
Administration

Experienced Associate

November 2022 - Present

Deloitte & Touch

Dubai, United Arab Emirates

November 2022 - Present

• Reporting management and preforming secretarial duties.
• Planning and scheduling meeting’s.
• Handling Memo’s, Reports, Invoices and all related documents.
• Being point of contact for general communications with boss.
• Directing internal and external calls, emails.
• Assist other team members with multiple engagements.
• Maintain a good working relationship with clients and work effectively with staff at all levels to gather information and preform advisory service .
Company industry:
Business Consultancy Services
Job role:
Administration

Executive Secretary

May 2022 - November 2022

ernst and young

Dubai, United Arab Emirates

May 2022 - November 2022

AISHA ALI - EXECUTIVE SECRETARY
Accurate and detail-oriented Office Assistant with a total of 7 years’ experience in Secretary and Administrative Assistance, managing business office functions and providing support to departments workmates. Aiming to leverage my work experience and abilities at your company.
Company industry:
Business Consultancy Services
Job role:
Secretarial

Executive Secretary

May 2022 - November 2022

Ernst & young

Dubai, United Arab Emirates

May 2022 - November 2022

Maintain agenda and assist in planning appointments, meetings
• Receive phone calls and redirect when appropriate.
• Handle Conditional documents ensuring they remain secure .
• Provides high-level administrative support and assistance to the Executive Director .
• receives incoming communication or memos on behalf of senior staff, review contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Conduct research and prepare presentation or report as assigned.
Company industry:
Accounting
Job role:
Secretarial

Retail administrator

June 2017 - May 2022

ENOC Retail Systems LLC

Dubai, United Arab Emirates

June 2017 - May 2022

- provide secretarial support.
- Manage agendas / Calendar.
- Arrange meetings.
- Manage the department archive.
- Manage the monthly report.
- Booking travel arrangements.
- Maintain polite and professional mails and calls.
Company industry:
Oil & Gas
Job role:
Administration

Secretary

June 2017 - May 2022

Enoc

Dubai, United Arab Emirates

June 2017 - May 2022

• Provide secretarial support.
• Arrange Meeting.
• Manage the Monthly reports.
• Booking Travel arrangements such as flights/hotels/
Transportation.
• Maintain polite and professional calls, emails.
Company industry:
Oil & Gas
Job role:
Secretarial

Administrative Secretary

July 2015 - May 2017

Dubal

Dubai, United Arab Emirates

July 2015 - May 2017

- Supervise administrator staff and divide responsibilities to ensure performance.
- Manage agendas/ travel arrangements.
- Submit timely reports and prepare presentation perposal as asigned .
- Provide secretarial support .
Company industry:
Other Business Support Services
Job role:
Administration

Secretary

July 2015 - May 2017

Emirates Global Aluminum

Dubai, United Arab Emirates

July 2015 - May 2017

Provide secretarial support.
• Manage agendas/ Calendar.
• Arrange Meeting.
• Manage the department archive.
• Manage the Monthly reports.
• Booking Travel arrangements such as flights/hotels/ Transportation.
• Maintain polite and professional calls, emails.
Company industry:
Industrial Production
Job role:
Secretarial

Reservation sales agent

August 2013 - May 2015

Dnata

Dubai, United Arab Emirates

August 2013 - May 2015

• Data Entry.
• Booking flights/provide transportation/ hotels.
• Cooperating with clients to deter main their needs.
• Provide transportation for offshore employees.
Company industry:
Airlines
Job role:
Sales

Dnata

May 2013 - May 2014

Dnata

Dubai, United Arab Emirates

May 2013 - May 2014

- Data entry .
- booking flights- hotels - transportation.
Company industry:
Airlines
Job role:
Administration

Customer Service Agent

March 2012 - June 2013

HSBC - United Arab Emirates

Dubai, United Arab Emirates

March 2012 - June 2013

- set up new customer account .
- process orders, forms, application request.
- communicate and coordinate with internal departments.
- provide feedback efficiency to the customer service process .
- organize workflow to meet customer time frame.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer service

March 2012 - June 2013

HSBC Bank

Dubai, United Arab Emirates

March 2012 - June 2013

• Set up new customer account.
• Process orders, forms, application request.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service
process.
• Organize workflow to meet customer time frame.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Service Agent

March 2011 - June 2013

Burj Khalifa

Dubai, United Arab Emirates

March 2011 - June 2013

- agreetimg customers .
- provide informations about the tower for the customer.
- receptionist.
Company industry:
Real Estate
Job role:
Customer Service and Call Center

Guest Ambassador

March 2011 - June 2011

Burj Khalifa

Dubai, United Arab Emirates

March 2011 - June 2011

• Greeting customers.
• Provide information about the tower history.
• Receptionist.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Hamdan Bin Mohammed Smart University

November 2011

November 2011

High school or equivalent, Administration and Business Administration

United Arab Emirates

GPA (percentage): 64%

GPA (percentage): 64%

I have been graduated from al sfouh school in 2011

general studies

January 2011

January 2011

High school or equivalent, general studies

United Arab Emirates

Skills

HR Officer
Expert
HR Officer
Expert
Retail
Expert
Retail
Expert
Customer Service
Expert
Customer Service
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Organizing - customer service - Communication
Expert
Organizing - customer service - Communication
Expert
Ability to work under pressure - time management - leadership
Expert
Ability to work under pressure - time management - leadership
Expert
Teamwork
Expert
Teamwork
Expert
Self motivation
Expert
Self motivation
Expert
Creativity- decision making
Intermediate
Creativity- decision making
Intermediate
Teamwork- problem solving
Expert
Teamwork- problem solving
Expert
purchasing
Expert
purchasing
Expert
office management
Expert
office management
Expert
quotations
Expert
quotations
Expert
office administrator
Expert
office administrator
Expert
mail
Expert
mail
Expert
office administration
Expert
office administration
Expert
typing
Expert
typing
Expert
outlook
Expert
outlook
Expert
Secretarial
Expert
Secretarial
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION ORGANIZATION
Intermediate
INFORMATION ORGANIZATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
National Service

Hobbies and interests

Swimming
Reading
Photograph
Horse Riding
Sports - Fashion - design - Reading

National Service 2019-2021

Sports - Reading

National Service certificate 2019-2021