Aizhan Kubatbekova, Personal Assistant

Aizhan Kubatbekova

Personal Assistant

Capital Construction Company

Location
United Arab Emirates
Education
Bachelor's degree, Teaching Chinese
Experience
22 years, 7 Months

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Work Experience

Total years of experience :22 years, 7 Months

Personal Assistant at Capital Construction Company
  • Kyrgyzstan
  • August 2018 to April 2019

as the point of contact between the manager and internal/external clients.
•Screen and direct phone calls and distribute correspondence.
•Handle requests and queries appropriately.
•Manage diary and schedule meetings and appointments.
•Make travel arrangements.
•Take dictation and minutes.
•Reminding the manager/executive of important tasks and deadlines.
•Source office supplies.
•Produce reports, presentations and briefs.
•Devise and maintain office filing system.

Secretary at Nur Stroy Montazh Construction
  • January 2004 to April 2019

phone calls and redirect them when necessary.
•Manage the daily/weekly/monthly agenda and arrange new meetings and appointments.
•Prepare and disseminate correspondence, memos and forms.
•File and update contact information of employees, customers, suppliers and external partners.
•Support and facilitate the completion of regular reports.
•Develop and maintain a filing system.
•Check frequently the levels of office supplies and place appropriate orders.
•Make travel arrangements.
•Document expenses and hand in reports.
•Undertake occasional receptionist duties.

Translator at Chineese
  • China
  • September 2016 to July 2018

Translator
•Reads through or listens to material in one language, ascertains understanding of the meaning and context of that material, and converts it into a second language, making sure to preserve the original meaning.
•Translates online, video, and television media by providing subtitles.
•Consults with subject matter experts and other colleagues in order to understand specialised concepts and translate them appropriately.
•Provides clients with quotes based on project length and level of complexity.
•Follows up with clients to ensure satisfaction and understanding.
•Uses highly specialised translation software to encourage efficiency and consistency.
•Adheres to industry quality standards established by the Association of Translation Companies to ensure that all completed work follows legal and ethical obligations.
•Translates a variety of documents including literary, legal, research, technical, scientific, educational, and commercial materials.
•May specialise in a particular industry in which he or she has relevant experience or knowledge, such as medicine, the arts, business, or finance.
•Works on a freelance basis or pursues employment with an educational, commercial, or government organization.

Customer Service
  • China
  • September 2014 to September 2016

Help manage current customer accounts.
•Deal with a high volume of inbound and outbound phone calls.
•Maintain relationships with carriers and customers.
•Provide exceptional customer service to customers and carriers.
•Solve customer and carrier problems and help resolve issues.
•Provide shipment quotes for customers and set up shipments as required by customers.
•Excellent multitasking skills within their work space as well as computer software programs.
•Be a professional representative of our company that other employees look up to.

Education

Bachelor's degree, Teaching Chinese
  • at Shanghai International Studies University
  • July 2018

to Speakers of other

Specialties & Skills

CUSTOMER RELATIONS
DICTATION
FILE MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
PRESENTATION SKILLS
RECEPTIONIST
TELEPHONE SKILLS
TRAVEL ARRANGEMENTS

Languages

English
Expert
Russian
Expert
Turkish
Expert