عجاج سليم, Customer Service Adviser

عجاج سليم

Customer Service Adviser

crystel

البلد
الأردن - عمان
التعليم
بكالوريوس, marketing
الخبرات
13 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Customer Service Adviser في crystel
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ ديسمبر 2021

I work as service advisor, for “She In” project, attending and helping customers, through live chat, tickets, and calls, in Arabic and English, with their online orders and payments, and answering questions or addressing any concerns they may have, handling many inbound calls, and live chats, listening to customers needs or issues and providing helpful solutions to their problems.

quality assurance officer في mindset
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يناير 2020

my job is quality assurance and data proccessing for the data collected from the office and field enumerators and researchers

market research analyst في Global Advanced Consultation
  • الأردن - عمان
  • فبراير 2019 إلى أكتوبر 2019

Making Marketing plans, market analysis, strategic planning and analysis, presentation preparation, data analysis

Sales executive في BCool Group
  • البحرين - المنامة
  • ديسمبر 2010 إلى أكتوبر 2018

I worked as a sales Executive at b cool group in bahrain, my responsibilities was to achieve sales target, increase sales volumes, follow up with customers, bring new customers, and after sale services

الخلفية التعليمية

بكالوريوس, marketing
  • في Yarmouk university
  • يونيو 2010

Specialties & Skills

Retail Sectors
Presentation Skills
Marketing
Organised
Communication skills
Team work
Critical thinking
Problems solving
Negotiations
Responsibility
Administrative
office work
customer interactions
merchandising
problem solving
sales support
marketing
sales representatives
operation
supervising
purchasing
negotiation
sales coordination
customer service
customer satisfaction
wholesale sales
store management
market research

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

excel advanced (الشهادة)
تاريخ الدورة:
August 2021
Social media Marketing (الشهادة)
تاريخ الدورة:
January 2020