Ajaj Saleem, Customer Service Adviser

Ajaj Saleem

Customer Service Adviser

crystel

Lieu
Jordanie - Amman
Éducation
Baccalauréat, marketing
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Customer Service Adviser à crystel
  • Jordanie - Amman
  • Je travaille ici depuis décembre 2021

I work as service advisor, for “She In” project, attending and helping customers, through live chat, tickets, and calls, in Arabic and English, with their online orders and payments, and answering questions or addressing any concerns they may have, handling many inbound calls, and live chats, listening to customers needs or issues and providing helpful solutions to their problems.

quality assurance officer à mindset
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2020

my job is quality assurance and data proccessing for the data collected from the office and field enumerators and researchers

market research analyst à Global Advanced Consultation
  • Jordanie - Amman
  • février 2019 à octobre 2019

Making Marketing plans, market analysis, strategic planning and analysis, presentation preparation, data analysis

Sales executive à BCool Group
  • Bahreïn - Manama
  • décembre 2010 à octobre 2018

I worked as a sales Executive at b cool group in bahrain, my responsibilities was to achieve sales target, increase sales volumes, follow up with customers, bring new customers, and after sale services

Éducation

Baccalauréat, marketing
  • à Yarmouk university
  • juin 2010

Specialties & Skills

Retail Sectors
Presentation Skills
Marketing
Organised
Communication skills
Team work
Critical thinking
Problems solving
Negotiations
Responsibility
Administrative
office work
customer interactions
merchandising
problem solving
sales support
marketing
sales representatives
operation
supervising
purchasing
negotiation
sales coordination
customer service
customer satisfaction
wholesale sales
store management
market research

Langues

Anglais
Expert

Formation et Diplômes

excel advanced (Certificat)
Date de la formation:
August 2021
Social media Marketing (Certificat)
Date de la formation:
January 2020