Ajaj Saleem, Customer Service Adviser

Ajaj Saleem

Customer Service Adviser

crystel

Location
Jordan - Amman
Education
Bachelor's degree, marketing
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Customer Service Adviser at crystel
  • Jordan - Amman
  • My current job since December 2021

I work as service advisor, for “She In” project, attending and helping customers, through live chat, tickets, and calls, in Arabic and English, with their online orders and payments, and answering questions or addressing any concerns they may have, handling many inbound calls, and live chats, listening to customers needs or issues and providing helpful solutions to their problems.

quality assurance officer at mindset
  • Jordan - Amman
  • My current job since January 2020

my job is quality assurance and data proccessing for the data collected from the office and field enumerators and researchers

market research analyst at Global Advanced Consultation
  • Jordan - Amman
  • February 2019 to October 2019

Making Marketing plans, market analysis, strategic planning and analysis, presentation preparation, data analysis

Sales executive at BCool Group
  • Bahrain - Manama
  • December 2010 to October 2018

I worked as a sales Executive at b cool group in bahrain, my responsibilities was to achieve sales target, increase sales volumes, follow up with customers, bring new customers, and after sale services

Education

Bachelor's degree, marketing
  • at Yarmouk university
  • June 2010

Specialties & Skills

Retail Sectors
Presentation Skills
Marketing
Organised
Communication skills
Team work
Critical thinking
Problems solving
Negotiations
Responsibility
Administrative
office work
customer interactions
merchandising
problem solving
sales support
marketing
sales representatives
operation
supervising
purchasing
negotiation
sales coordination
customer service
customer satisfaction
wholesale sales
store management
market research

Languages

English
Expert

Training and Certifications

excel advanced (Certificate)
Date Attended:
August 2021
Social media Marketing (Certificate)
Date Attended:
January 2020