Properitor
Self Employed
Total years of experience :26 years, 3 Months
Works as consultant for firms (project level or established firm) for their I.T. (information technology). Guiding up from their Networking point of view to power to communication to Computing. Guiding them with their level of budgets & coming up to their expectations & results.
• Inspiring and motivating staff to increase sales.
• Deciding which staff members will be promoted.
• Coaching, challenging and supporting employees, Arranging and chairing team meetings to discuss strategy.
• Implement a plan for my area in line with company strategy.
• Mediating and resolving disputes between customers or suppliers and the company.
• Brainstorming; Innovation; Decision making; Customer service; Commercial acumen; Controlling costs; Time management; Talent reviews; Area succession plans; Resilience; Organizational skills; providing coaching; Sales minded.
• Previously had the Profile of Major Accounts Manager and later on got promoted to Manager Sales.
• Create Good Corporate Accounts & manage those accounts.
• Used manage the client with proper solution & try to match the expectation of the client with the principals.
• Used to manage the back office team for the order loading with distributors.
• Used to manage the corporate client for Authorized Service Centre for Hewlett Packard.
• Alignment of the Service Delivery team for the service calls as well as the installations.
• Looking after the FMS development & managing out the requirements of the client.
• Used to manage event.
• Responsible for administration and reconciliation of petty cash fund & cash management of receipts
Project Role:
• Organizing Project Review meeting and highlighting the risks and concerns of projects
• Setting-up kick-off meeting
• Preparation of Document Control Index and Final documentation
• Single point contact for customer’s queries documents submission, receipt and approval.
• Co-ordination between various departments (Presales, Projects, Purchase & Execution Team)
• Submission of Final documents for project based jobs.
Achievements:
Have been awarded Best Sales Person for the year 2009 & 2010.
Have been awarded by Hewlett Packard for Sales in a Quarter.
• Create Good Corporate Accounts & manage the same.
• Making New Cooperate Accounts. For which I have to develop good relation with Cooperate clients.
• Guiding the customer to implement Local Area Networks by analyzing Hardware (Switches, Hubs, Cable Modems etc.), Server & workstation Software and application software, Designing Structured Cabling & Deciding on Network Media based on Performance Considerations.
• I used to manage payment collection (follow-up) for the company.
• Providing Licenses Software’s as per their requirement.
• Helping the Clients for Technically suitable requirement for both Machines & Networking.
• Used to manage event.
Achievements:
Have been awarded by Hewlett Packard for Sales of their MFP Printer in 2010 - 2011 (Incentive) Second Quarter
• Maintain Telecom Equipment’s (Telephones/Cordless/EPABX).
• Used to undertake projects of cabling for the Telecom as well as LAN (Cabling/Crimping/Switch Installation).
• Used to manage Computer Services for users (Installation of Hardware/Virus Checkup/Back-Up/Troubleshooting/Formatting).
Administrative
• Co-ordinate for Purchase, Stores, Despatch and Housekeeping.
• Documentation and record keeping.
• Petty Cash Management & Cash management of receipts
• Maintaining & Support for Windows NT along with NT Clients such as NT Workstation, Windows 95/98. Optimizing & Tuning NT 4.0 Products.
• Implementing LAN by analyzing Hardware(Hubs/Switches), Servers & Workstation Software & their application software.
• Designing Structured Cabling & Deciding on Network Media based on performance/considerations.
• Installing, configuring & maintaining network printers, desktop & setting up their rights.
• Maintaining & Support for Windows NT along with NT Clients such as NT Workstation, Windows 95/98. Optimizing & Tuning NT 4.0 Products.
• Designing Structured Cabling.
• Implementing LAN by analyzing Hardware(Hubs/Switches), Servers & Workstation Software & their application software.
• Maintaining the clients for the Labs with maximum up-time.
• Installing & Configuring Assembled Personal Computers.
• Procuring material for Assembling as well used to manage the dispatch of ready assembled Personal computer to destination.
• Managing after sales support.
Industrial Training Institute, Vadodara, India Computer Hardware Mechanic August 1998 Skills Taught: Assembling of Computers, Fault Finding of Computers, Installation, LAN Apprenticeship: Worked as a Hardware Engineer at One of the leading IT Company
Industrial Training Institute, Vadodara, India Radio & Television Mechanic [Electronics] August 1997 Skills Taught: Components, Use of Components, Fault Finding of Components. Project: We did a live project of Radio
Higher Secondary Certificate, Vadodara, India Science Stream March 1995 Certificate: GUJARAT STATE HIGHER EDUCATION BOARD