General Manager/Branch Head
Badr Al Samaa Medical Center
Total years of experience :21 years, 8 Months
Lead Business and Operations of the Hospital, Responsible for P&L for Operations and Administration
- Planning, organizing and managing all medical services of the hospital
- Work in close collaboration with clinical & non-Clinical functions to ensure delivery of Healthcare services
- Identifying and exploring ways and initiatives to control cost and generate revenue
- Ensure effective Implementation of policies and processes as laid down by the organization
- To ensure 100% compliance with statutory, statistical and annual reports
- Represent Hospital for all medico-legal issues
- Responsible for maintaining and implementing Patient Feedback Process and conduct regular patient feedback analysis
- Develops and implements policies, procedures and best practices in the administration of hospital with reference to corporate services, medical insurance, material management, pharmacy management, facility management etc
- Oversees all training and continuing education for staff
- Assures that facility is in compliance with all federal, state and local laws
- Reports to the Managing Director and supervises administration in the day to day activities
- Liaises with departments for smooth running of the facility
- To oversee facility management in coordination with Facility manager (clinical areas and operations)
- Monitors the training and development of team, and administering disciplinary actions as needed
- Creates and implements a best practice program, maintaining a consistent level of quality of care offered to patients
- Regular meetings with Assistant Administrator, Non medical Administrator and Nursing superintendent through whom carries out regular day to day management
- Ensures that the process needed for the quality management system are implemented and maintained in the hospital
- Guides the material department and pharmacy to make these services economical
- Monitors quality assurance programs and mock drills concerned with the safety and other quality control initiatives
- Oversee practice of evidence-based medicine, safety initiatives, quality assurance, Improving clinical performance and implementation of JCI standards in medical staff
- Monitoring and coordinating with LAB, Radiology, Pharmacy, Purchase, Biomedical, Maintenance, Marketing, Accounts, Insurance, House Keeping, Public relations Departments etc
- Ministry of Public Health, Qatar related works & Implementation of Quality management as per JCI
-Employee Grievances Redressal
-Handle the major and minor conflicts of the hospital, and ensured delivery of reliable and proper services
MBA in Hospital Management
Post Graduate Diploma in Hospital and Health Management
Post Graduate Diploma in Business Management
Completed Bachelor of Homoeopathic Medicine and Surgery(BHMS) 4 1/2 Years with 1 Year Internship in Govt.Homoeopathic Medical College ,Thiruvananthapuram,Kerala.