Visiting Faculty - Business Sciences
SZABIST
Total des années d'expérience :48 years, 11 Mois
• Research and contrive course contents.
• Assisting with various departmental duties and providing academic support at cross functional level.
• Representing the Academia(s) at conferences and delivering presentations when necessary.
• Providing demonstrations and supervising field based projects and case studies.
• Providing Academics, Examinations and Department Heads with feedback on student progress and grades
• Attending faculty and departmental meetings and voicing concerns or providing suggestions for improvement.
• Knowledge and experience of Web Based Instructional Technologies.
• Has the ability to teach and train students with diversified backgrounds.
• Develop extensive product expertise and maintained an up-to-date understanding of products.
• Work with 02 AMs and 04 BDAs team and 09 customers per day to ensure organization standards were met.
• Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Ascertain customer needs through market survey and customized product and services offerings to meet customer requirements resulting in increase in sales by 18% and repeat business by 10%.
• Developed a framework to effectively manage sales forecasts, resulting in improved accuracy in sales projections and maintenance of optimal inventory levels.
• Achieved 95% customer satisfaction rating for transparent communication and keeping customers informed of their problem resolution status.
• Established relationships with new prospects and increased sales channels, resulting in an additional 23% gain in revenue through new products or services
• Developed extensive product expertise and maintained an up-to-date understanding of products.
• Developed customer-centric online acquisition and retention plans, achieving a 10% increase in customer acquisition rate and 17% increase in customer retention rate within the first 6 months.
• Implemented direct response campaigns that generated over PKR. 6 million in revenue generation within 10 months.
• Spearheaded successful business development initiatives aligned with company’s strategy and core competencies.
• Created reports and presentations detailing business development activities.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Prioritized and allocated available resources to meet business targets.
• Established performance tracking, reporting and optimization infrastructure to identify customer journey optimization opportunities and increase long-term customer lifetime value.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed customer-centric online acquisition and retention plans, achieving a 10% increase in customer acquisition rate and 17% increase in customer retention rate within the first 6 months.
• Implemented direct response campaigns that generated over PKR. 9 million in revenue generation within 10 months.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Established performance tracking, reporting and optimization infrastructure to identify customer journey optimization opportunities and increase long-term customer lifetime value.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Provide ongoing administrative support to senior executives, driving organizational success through the management of daily business operations and projects.
• Consulted with product development teams to enhance products based on customer interest data.
• Collected data and performed customer needs analysis.
• Directed successful SEO and link-building campaigns to increase websites credibility and drive traffic.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Represented company and promoted products at conferences and trade association meetings.
• Established relationships with key decision-makers within customers organization to promote growth and retention.
• Reached out to potential customers via social media, telephone, email and in-person inquiries.
• Provide ongoing administrative support to senior executives, driving organizational success through the management of daily business operations and projects.
• Consulted with product development teams to enhance products based on customer interest data.
• Directed successful SEO and link-building campaigns to increase website's credibility and drive traffic.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via social media, telephone, email and in-person inquiries
• Provided a positive environment as well as positive energy to help sales representatives acquire new business.
• Collaborated with trade channels and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Forecasted sales of PKR. 21 million / annum and set successful policies to achieve sales objectives and related metrics with-in time frame.
• Accountable for growing and maintaining market share by winning back the churned PTCL customers.
• Prospected & negotiated with corporate customers to opt PTCL Products and Services as per their actual needs and requirements.
• Ensured participation by PTCL in different events / exhibitions (BTL) on assigned area / regional basis.
• Collaborated with trade channels and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Projected annual sales of PKR 21 million and implemented effective strategies to attain sales goals and associated metrics within the specified time frame.
• Accountable for growing and maintaining market share by winning back the churned PTCL customers.
• Prospected & negotiated with corporate customers to opt PTCL Products and Services as per their actual needs and requirements.
• Ensured participation by PTCL in different events / exhibitions (BTL) on assigned area / regional basis.
Engaged and interacted with daily customers, delivering a highly satisfying customer experience and increasing sales volume.
Capitalized on customer up-sell opportunities resulting in 70% increased revenues.
Designed and implemented retail sales strategy thus increasing the retail sales volume by 90% in 12 months.
Facilitated trade business by implementing practical and real time networking techniques.
• Engaged and interacted with daily customers, delivering a highly satisfying customer experience and increasing sales volume.
• Capitalized on customer up-sell opportunities resulting in 70% increased revenues.
• Designed and implemented retail sales strategy thus Increasing the retail sales volume by 90% in 12 months.
• Facilitated trade business by implementing practical and real time networking techniques.
• Looked after the expansion of strategic activities & sales promotions in cooperation with Distribution Channels.
• Managed SnD Partners performance to maximize profitability and achieve financial objectives.
• Developed productive relationships with key account holders for maximized sales.
• Closely worked with external advertising & designing agencies and spearhead exciting and effective campaigns.
• Executed market research and be responsible for bench marking of target markets & analyzing company products in relation to the competitors offerings.
• Exceeded, 20% target achievement by building, directing and motivating high-performing sales team members.
• Coached sales team of Distributor in product specifications and selling techniques, significantly increasing customer satisfaction ratings.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Drove team revenue totals by bringing in top sale numbers.
Managed SnD Partners performance to maximize profitability and achieve financial objectives.
Developed productive relationships with key account holders for maximized sales.
Closely worked with external advertising & designing agencies and spearhead exciting and effective campaigns.
Executed market research and be responsible for bench marking of target markets & analyzing company products in relation to the competitor's offerings.
Exceeded, 20% target achievement by building, directing and motivating high-performing sales team members.
Drove team revenue totals by bringing in top sale numbers.
• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures or expenditures.
• Created reports and presentations detailing business development activities, leading to improved sales efficiency by 45%.
• Drove year-over-year business growth by 60% while leading SnD operations, strategic vision and long-range planning.
• Generated new business with marketing initiatives and strategic plans.
• Profitably designed, implemented and controlled Distributor Network (IBL & UDL) for PTCL Pre-paid Cards at Retail Level (B2B2C).
• Conducted marketing and sales of PTCL Conference Call, UAN & Toll Free Services to Corporate Customers (B2B).
• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures or expenditures.
• Created reports and presentations detailing business development activities, leading to improved sales efficiency by 45%.
• Drove year-over-year business growth by 60% while leading SnD operations, strategic vision and long-range planning.
• Profitably designed, implemented and controlled Distributor Network (IBL & UDL) for PTCL Pre-paid Cards at Retail Level (B2B2C).
• Conducted marketing and sales of PTCL Conference Call, UAN & Toll Free Services to Corporate Customers (B2B).
• Communicated with management, sales team and customers in a professional manner using a combination of emails, phone calls, instant messages, and face-to-face meetings.
• Collaborated with Distributor Sales Team to execute and achieve sales activities at retail level.
• Maintained close contacts with Key Accounts to retain and maximize future sales with customer priorities.
• Implemented promotional & sales strategies and worked on different promotional tools while devising strategies.
• Accountable for prediction of Sale Forecasting and execution of survey & research in view to ascertain competitors action in respective markets.
• Communicated with management, sales team and customers in a professional manner using a combination of emails, phone calls, instant messages, and face-to-face meetings.
• Collaborated with Distributor Sales Team to execute and achieve sales activities at retail level.
• Maintained close contacts with Key Accounts to retain and maximize future sales with customer priorities.
Consult with customers to provide information about products or services, take or enter orders or obtain details for database.
Resolve customers' inquiries by performing activities such as product information, pricing or general answers..
Utilized word-of-mouth referrals, telephone and internet leads to find new customers and generate comprehensive lists of prospective customers.
Educated customers on cross-selling and up-selling, resulting in increased net sales revenue by 65%.
Accepted and processed customer payments in cash, credit cards and checks.
• Consult with customers to provide information about products or services, take or enter orders or obtain details for database.
• Ensure that appropriate corrections were made to resolve customers problems.
• Resolve customers inquiries by performing activities such as product information, pricing or general answers..
• Utilized word-of-mouth referrals, telephone, and internet leads to find new customers and generate comprehensive lists of prospective customers.
• Performed competitor analyses and adjusted sales and marketing strategies accordingly.
• Analyzed sales and marketing data for improved strategies.
• Educated customers on cross-selling and up-selling, resulting in increased net sales revenue by 65%.
• Accepted and processed customer payments in cash, credit cards and checks.
• Executed steps for sale forecasting with a view to ascertain future sales and revenue figures.
MBA (Master of Business Administration)