operation In charge
HANS LOGISTICS FZ
Total years of experience :12 years, 3 Months
• Supervised the import and export loads and bulk cargo
• Managing the supply chain and all import & export logistics
• Review and arrange all transportation paperwork inclusive of driver logs, trip reports and invoices
• Ensure to track routes to assure on time deliveries to enterprise customers
• Support management team to supervise transportation personness
• Perform in collaboration with Transportation Manager to enhance load capacity and reduce damaged merchandise and loading errors.
• Handle client concerns and direct problems to suitable parties
• Preparation of vehicle planning Assign outsource transporters
• Responsible for co-coordinating a team consisting of service, delivery and pickups
• Knowledge of Transportation software Afys system & Fresa
• Start Up Operations
• Supervised the import and export loads and bulk cargo
• Managing the supply chain and all import & export logistics
• Arrival of all incoming trailers into proper doors unloaded and reloaded
• Managing the company’s contractual and service relationships with clients
• Keeping up to date with new developments in the field of logistics
• Writing up freight expense reports for senior managers
• Generating Token for Import and Export Containers
• Creating Monthly OR Daily invoices
• Creating daily Trip Sheet on Computer
• Operations Management
• Team Building
• Help the team and deliver service in their respective work
• Business Development
• Customer Relationship Management
• Worked as customer service executive
• Answering a multi- line telephone system, corresponding to e-mails
• Help the customers to track their shipments
• Response to the customers’ requirements with best deals
• Report to the seniors for any problems and changes
• Provide the customer a suitable packages as per their comfort and requirement
• Gives the daily reports of customers calls
• Arranging duty Schedule
➲ Graduation | Diploma in Computer Science and Enginearing IT-SKILLS ➲ MS Office - Word, Excel, Power Point, Internet & Email ➲ Computer Application ➲ Information & Communication Technology ➲ Basic Hardware & Networking Knowledge CAREER HISORY Since 3 May 2010 to 31 January 2011 with Xpeditions as a Trainee Software programmer at Kerala Trivandrum (dist)