Steven Smith

Critical role, overseeing the delivery of a major service contract on behalf of the United Nations Mission in DRC (MONUSCO $250M), including full accountability for P&L
•Managing global procurement, warehousing, logistics, distribution and maintenance activities in line with all project deliverables
•Directing large-scale team in Goma toward the achievement of project objectives, comprising over 60 international and local staff members
•Collaborating extensively with Government bodies, UN, shipping lines, clearing agents and vendors
•Accurately preparing legal and commercial documentation to time critical deadlines in addition to overseeing all aspects of HSE and quality management

Critical role, overseeing the delivery of a major service contract on behalf of the United Nations Mission in Darfur (UNAMID), including full accountability for P&L
•Managing global procurement, warehousing, logistics, distribution and maintenance activities in line with all project milestones and deliverables
•Directing large-scale teams across four locations toward the achievement of project objectives, comprising over 300 international and local staff members
•Collaborating extensively with Government bodies, UN, shipping lines, clearing agents and vendors
•Accurately preparing legal and commercial documentation to time critical deadlines in addition to overseeing all aspects of HSE and quality management
Key Achievements
•Optimised warehousing systems and processes across three depots in Darfur, with success in securing ISO 22000 accreditation for the Cyprus warehouse after only two months in post
•Harmonising client relations by fully establishing requirements, maintaining open communication channels and delivering the project on time, in budget and to exacting standards

Fully accountable for overseeing operations and P&L management for a portfolio of service contracts to support UN operations in the Ivory Coast (ONUCI)
•Exercised robust budget / resource management, with responsibility for inventory, purchasing and staffing
•Managed and motivated over 100 international and local staff members in line with productivity requirements in addition to organising staff accommodation
•Applied strong interpersonal skills to build positive relationships with clients, suppliers, Government bodies and external agencies
Key Achievements
•Maintained full compliance with stringent legal and regulatory requirements and drove improvements to secure ISO 22000 accreditation for the main warehousing facility
•Developed a top-performing staff team, providing mentoring and training to support ongoing professional development as well as leading Lean events to change work patterns and improve staff morale

Efficiently managed warehouse facilities, supply chain, contracts and P&L for a major UN project operating in the Central African Republic and Chad
•Applied engineering expertise to ensure the timely maintenance, modification and repair of specialist machinery / equipment; while operating in extremely challenging working conditions
•Acted as a visible management presence to the team of multinational staff and ensured full compliance with all quality and HSE requirements

Led high impact business improvement initiatives and dealt with all aspects of quality management for a reputable manufacturer and construction company serving the oil, gas and power industries
•Performed quality auditing activities to ISO 9001:2008 standards across numerous construction sites, including three large-scale developments
Key Achievements
•Successfully reduced costs and improved operational efficiency following the development and implementation of enhanced company policies / procedures
•Delivered expert advice and consultancy on all aspects of ISO 14001 accreditation

Gained roles of increasing responsibility to final role as Chief Technician, tasked with the strategic management of the maintenance function and leadership of over 100 GSE personnel
•Ensured full compliance with HSE, quality assurance, COSHH, PUWER and LOLER regulations; effectively mitigating risk via the completion of regular risk assessments and audits
•Supervised the maintenance and repair of a wide range of powered and non-powered GSE equipment across worldwide locations and varying aircraft types
•Lead SME and advisor to Integrated Project teams bringing new aircraft into service with the Royal Air Force
Key Achievements
•Drove improvements in PPM and reactive maintenance standards and culture; achieving an 8% improvement in productivity
•Successfully led various maintenance teams on deployments in various worldwide locations