Manager - Human Resource & Admin
Pentacare Medical services
Total years of experience :15 years, 0 Months
Career Achievements :
• ReducedAttritionRateby12%thoughnewappraisalprogramandbonusStructure. • ImprovedPaperworkprocessingtimebystreamliningSubmissionprocess.
• SavedAED72000/yearbyreorganizingstructuretoeliminateunnecessarypositions. • Establishednewapplicationprotocolsthatincreasedinterviewapplicantquality
Supervising: 04 Team Members,
• Design, developandmaintainendtoendrecruitmentprocess.
• Conduct employee orientation, on boarding and off boarding process, and maintaining
employee records.
• Keep track of probationary periods, assist managers in conducting probationary reviews
and performance reviews.
• Implement HR policies, practices and procedures in compliance with UAE law including
Employee Handbook, HR Forms, policies and SOPS.
• Maintain employee data regarding salaries, benefits, loans, allowances, increments,
deductions, reimbursements and other information relating to compensation.
• Proactively manage the timely application and renewal of all employment visas and labor
permits by coordinating with the PRO.
• Conduct investigations in employee grievances, incidents and complaints; involve
appropriate departments as needed.
• CreatinginnovationsystemforLeavemanagementtracking.
• Creating&conductingperformancemanagementsystemandannualappraisal
• Recommend, develop and implement external or in house training programs/courses for all
employees.
• MonthlyEmployeeEngagementActivitiesforemployees.
• Handletheadministrationdepartmentresponsibilities
• Allocation of task and responsibilities to team members as per the competency skill on day
to day Basis
Project Head & MRQ- ISO 9001:2008 & 9001:2015 Quality Management
• LeadInternalAuditor9001:2015
• Acting as the management representative, creating and implementing new policies and
procedures at all organizational levels.
• Conduct internal audit on regular intervals and review reports to ensure compliance, raise
non- conformance if and when required.
• Keeping track of Coding for various forms and formats, Maintains document master for all
the departments in the organization.
• Prepare audit reports and provide recommendations for corrective or preventative action to
minimize future non compliance. Closing NCR’s.
• HandlingISOSurveillanceAudit
• QualityTrainingtoemployeesforawarenessofISOStandards.
Recruitment, Training & Development
Sourcing, Recruiting, Head Hunting, Screening, Staffing, Reporting, Interviewing, Campus Recruitment, Salary Negotiation, Team Management for Sales & Support Team
Successfully filled over 100 sales, marketing & Technical positions. Currently managing open loads of 10-15 positions
Improved Metrics for cost of hire & fill in days by 20% on average
Experienced in Volume/Mass Hiring and Niche Skill Hiring of Campus Recruitment/ Off Campus
Proficient in recruiting candidates from all levels Junior Level to Senior Level.
Implementing Referral policy
Background Verification, As per the company policy, Conducting Thomas-Test & Report Analysis,
Offer letter release, processing salary account opening, id/visiting cards
Induction - Plan, organize, and conduct orientation cum induction program
Documents control/ processing & Imprest Release
End to End recruitment: on Boarding Candidates
Compensation & Benefits
Coordinate with the finance & MIS department for monthly payroll system; make necessary entries for new joiners.
Maintain the employees’ attendance. Leave record maintenance (generate & update reports for leaves in HRMS)
Employee Engagement activities:
Initiated the concept of Employee engagement in the state & Executed various activities & Team Building Games on monthly basis.
Full & Final Settlement and Exit Process:
Coordinate & manage the Full & Final Settlement with the help of finance division, Marketing team, taking NOC from distributors, compiling the Details of the company property allotted and releasing cautions to various departments
Checking of the FNF Settlement (Payment/ recovery) & relieving handover
Processing the Provident Fund Withdrawal Form to the Department
HR Administration & Welfare:
Maintain the Notice board (“Thought of the Day” message, Star performer of the month announcement)
Active Contributors in the “In house Magazine” on Monthly basis for the achievement done by the State
Maintain & Update the Daily/Weekly/Monthly MIS report, HR files and employee information in various reports like employee database, employee CV's, preparing all HR letters and certificates Designs etc
Receive and reply - emails on behalf of branch
Additional Responsibilities & Learning’s
Accounts
Working on ERP 9 ("Axcepta"-2012), various report generation and data analysis for product wise growth and achievement of targets
Calculation & working on Distributor Credit note on half yearly basis, Daily payment adjustments in ERP (AX-12)
Processing the New Distributor account
Credit limits update with virtual accounts, drafting party agreements, dispatch & compilation on receipt
Admin & Branch Co-ordination
Organize corporate Event, Company Tours (Domestic & International), Conferences, Invoice supporting and Tallies etc.
Working with Publicity Department for POP of Companies Promotional items
Coordination with employees for various reports, Administration of Stationery items its requirement and Records.
Assisting State Director, Vice President with regular Branch M.I.S & PPT’S
Misc. Task given by seniors from time to time (working on Scratch Card scheme, Voice call recordings for Promotional Activities)