Sr. QA
Paytm Ecommerce Pvt. Ltd. (Paytm Mall)
Total years of experience :12 years, 5 Months
Paytm is India’s #1 Payment solution.
● Paytm Mall is one of the top 5 player of India Ecommerce Industry
● Manual and Automation API Testing by using TestNG framework.
● Automation Testing of Paytm Mall iOS, Android apps
● Automated entire jenkin jobs to see and keep track of entire Paytm’s activity.
● Started as 1st member in Mobile Apps QA team and extend it till today’s strength of 16 with handling
entire iOS, Android, Windows apps for Marketplace, O2O, Travel business.
● Handling API Automation of Complete CART module individually.
● Independently handled QA of Hotels, Flights, Digital Gold, Movies, Insurance, Loans etc O2O/Financial
features of Paytm for Apps.
● Closely work with Product Team and QA team(s) for continuous improvements to offer superior UX.
● Requirement gathering and improving requirements with Product Team at first place.
● Closely work with Product Team and QA team for continuous improvements to offer superior UX For
Paytm Mall Apps
QA II (Mobile Applications for Buyers)
● Snapdeal is India’a one of the top 3 e-commerce marketplace.
● Automating Apps and websites by Appium and Selenium
● Handled entire App In App feature (Freecharge integration with Snapdeal app) on all mobile platforms.
● Handled Product and QA of Image Search feature on all mobile platforms.
● Handled QA of all Flash Sales happened till date. (Micromax, Samsung, Maggi etc) for all mobile
platforms.
● Played critical role in redefining user experience of Snapdeal app from version 4.0 (Snapdeal New
Application for iPhone).
● Closely work with Product Team and QA team for continuous improvements to offer superior UX.
● Requirement gathering and improving requirements with Product Team at first place.
● Preparing Test plans and test cases.
● Testing Application and highlighting area of improvements that make difference.
● Defect reporting and tracking.
● Responsible for managing and to maintain 99.8 % crash free UX.
● Initiating improvement plans and procedures for ensuring better practices.
● QA estimations and Audits
Hive | Connected Homes
● Leading team of 5 members to deliver quality product used by millions in UK.
● Requirement gathering, understanding and planning
● Defining work priorities and distributing.
● Creating test cases/ test plans and testing
● Monitoring the release status and taking corrective steps to ensure, timeline is met
● Monitoring the Product on App stores and suggests changes to enhance user experience.
● Creating QA Policies and procedures
● QA estimations and Audits
● Coordinating with product owners at UK location to monitor product growth.
● Initiating training and development of team members for new features
Mobile Applications)
● Ensuring highest standard of customer satisfaction and quality service; developing new policies and
procedures to improve based on customer feedback.
● Responsible to enhance the Quality of the Process with expected 100% accuracy.
● Responsible for Setting up the Apple Accounts.
o Apple Account Set up
o Creation/Modification of provisional profiles
o Creating & Uploading App Stores to Apple App Stores
● Creating QA Policies and procedures
● Developing, monitoring test cases and developing requirement traceability matrix
● QA estimations and Audits
Project Coordination
● Involved in managing end-to-end service delivery for various projects within distributed teams.
● Collaborate with the team members and senior management to maintain a continuous stream of
information regarding the project status and progress.
● Accountable for delivering Team-objectives within SLA; lead, guide and mentor a strong team of 10
members and instill high work tempo to generate peak performance levels.
● Manage multiple projects; ensure successful completion of the projects within the approved Budget and
smooth execution and implementation of projects.
● Conceptualize and implement strategies for growth of business opportunities and achieve consistent
profitability and bottom-line profitability through effective program management.
● Instrumental in finalization of project requirements and resource planning and played a key role in
strategic planning to assure achievement of agreed to functional and business objectives.
● Lead and guide the team and set out performance parameters/ deadlines; hold review meetings and
monitor the progress of the project as per schedule, and ensured timely completion and delivery of the
project.
● Planning the process effectively with overall responsibility for maintaining various process metrics and
strictly adhering to the compliance procedures at all times.
● Assuring effective and optimum utilizations of the available resources and manpower and implemented
robust strategies to ensure excellence in service delivery.
● Assuring that appropriate processes are maintained and identifying weak areas to improve process and
providing suggestions regarding improvement of processes.
● Preparing MIS & Updating through various reports to the top management.
● Imparting Training & developing training calendars to new recruits and team members.
● Conducting training to new team members for upcoming projects. Creating flow graph for the
application.
Process Management
● Carry out detailed planning and scheduling to ensure seamless delivery of the project as per the delivery
matrix.
● Improve quality by designing and developing Reporting & Consolidation Model thereby improving
reporting quality and reducing risks inherent in existing process.
● Enhance processes through various strategic measures such as Thoroughly documenting all business
process flows, within assigned modules, Identifying unnecessary reports and stopping them and
Schedule and consolidating various reports.
● Made suggestions for policy update.
Tools/Language
● API Automation - Java
● Mobile Automation - Appium, Seetest, EggPlant, MonkeyTalk
● Website Automation - Selenium
● Web debugging proxy - Charles
● Rest API - Postman
Enriched with the latest trends and techniques and a wide range of skill in Project Management,
Quality Initiatives, Technology, Critical Thinking, Troubleshooting, Problem Analysis and
Resolution.
● Successfully delivered more than 180 Quality iOS/Android Enterprise Grade Applications
including Enterprise 2D & 3D Games and more than 25 CMS.
● Helped leadership of http://dronapariksha.com, http://forgreatcareer.com to set up their
business and guided them how to scale up.
● Experience in streamlining operations, formulating strategies, driving process excellence
initiatives, developing Business Continuity Plans, Procedures, and Service Standards for generating
value propositions for the customers.
● Well versed in working with different Tools, which includes Test Automation, Bug tracking, Web
Debugging Proxy and different computer languages.
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