Akdeniz Yurttadur

- Served as the sole IT Specialist responsible for all IT operations across the entire organization- Administered FortiGate firewalls including security policy configuration, IPSEC VPN, SSL VPN, and SD-WAN traffic
management- Managed VMware vSphere/ESXi virtualization environments: VM provisioning, resource allocation, performance
tuning, and troubleshooting- Maintained Windows Server and Active Directory: user account lifecycle management, Organizational Unit (OU)
structure, Group Policy Objects (GPO), and role-based access control- Administered Microsoft 365 environment: user provisioning, license management, Exchange Online configuration, and
security hardening- Deployed and maintained QNAP NAS and SAN systems for centralized data storage, automated backups, and disaster
recovery procedures- Managed NVR and DVR surveillance systems for facility security monitoring- Set up and maintained production-floor hardware including computers, IP phones, barcode printers, handheld
scanners/terminals, PLCs, and HMI panels- Monitored network performance across switches, routers, and access points, resolving connectivity issues to maintain
high system availability across all departments- Performed regular system updates, preventive maintenance, and backup verification to ensure operational reliability and
minimize downtime

- Worked as a hybrid on-site/field IT Support Specialist: spent roughly half of each day on-site at Elatek Kauçuk's facility
handling daily IT operations, while providing field consultancy support to approximately 30 additional client companies
across various industries — through office visits, on-site visits, and remote support- Delivered end-user IT support across all client sites: identified, diagnosed, and resolved hardware, software, and network
issues to maintain uninterrupted workflows- Deployed and configured new FortiGate firewalls from scratch for client sites, including initial setup, security policy
configuration, IPSEC VPN, SSL VPN, and SD-WAN traffic management; monitored and reported via FortiEMS and
FortiAnalyzer- Installed and configured new physical and virtual servers for client environments, including Windows Server setup,
role/feature configuration, and integration into existing infrastructure- Managed VMware virtualization environments: VM provisioning, resource allocation, performance tuning, and
troubleshooting across multiple client environments- Maintained Windows Server and Active Directory across client sites: user account lifecycle management, Organizational
Unit (OU) structure, Group Policy Objects (GPO), and permissions management- Administered Microsoft 365 environments: user provisioning, license management, email configuration, and security
settings tailored to each client's needs- Managed NVR/DVR surveillance systems for facility security monitoring across multiple sites- Set up and maintained production-floor hardware across diverse manufacturing and industrial environments, including
computers, IP phones, barcode printers, handheld scanners/terminals, PLCs, and HMI panels- Monitored network performance across switches, routers, and access points, resolving connectivity issues across a wide
range of network topologies and infrastructures- Used ManageEngine and other monitoring tools to track system health and generate reports across the client portfolio
- Adapted quickly to diverse industries, infrastructures, and client requirements, gaining broad exposure to varied IT
environments and operational workflows

- Delivered international customer service in English for one of the world's largest airline carriers- Developed strong communication, problem-solving, and conflict-resolution skills in a high-pressure multilingual
environment