IT ADMINISTRATOR AND SALES ENGINEER
CENTURY SYSTEMS & SOLUTION
Total years of experience :10 years, 4 Months
• Design, install and configure windows servers and clients, network devices and firewalls.
• Compile and update hardware and software systems, assets and solutions documentation.
• Cat 5, 5e, 6 structured cable system installation, termination and testing.
• Configure and manage Active Directory, user accounts and other services in Windows Server.
• Setup NAS Storage devices like Synology, Western Digital, Seagate etc. and provide access to users with permissions.
• Monitor cameras that are installed in the premises with wireless data transfers.
• Test and diagnose equipment faults.
• Purchase Desktops, POS machines, Laptops, Servers, Printers and all other retail products based on customer requirements.
• Send quotations to customers based on product pricing and stock availability.
• Customized software installation in customer location and give detailed training for proper working and functioning.
• Identify customer needs, clarify information, research every issue and provide solutions directly or online.
• Maintain strong relationship with key contacts in existing accounts and develop new accounts.
• Identify market trends, gaps and niches.
• Leverage my technical and industry-specific knowledge to develop strategic business development plans and B2B sales strategies.
• Business prospective and bidding.
• Provide quotes on projects and manage account transactions.
• Develop new market strategies to capture market channels with new clients.
• Collaborate with advertising company to rebrand website, marketing materials and sales strategy resulting in increasing brand awareness and sales.
• Responsible for installation, configuration and administration of Ubuntu and CentOS systems.
• Dedicated and cloud server setup as per client requirements.
• Manage AWS using console and SSH; configure FTP and database for developer access.
• Provide Linux dedicated and cloud server support for retail and enterprise customers through different channels.
• Data migration between Linux servers while rebuilding or changing platforms.
• Provide proactive server maintenance and hardening.
• Manage CentOS using WHM and cPanel interfaces.
• Configure and manage routers and switches.
• Install and configure N-computing devices.
• Configure multiple operating systems in single system using VMWare; helps in testing OS features and applications.
• Install, configure and maintain services like Apache, MySQL, MongoDB etc.
• MySQL database replication between different servers using Percona toolkit.
• Backup and maintain files and databases.
• Install, test and maintain a variety of PCs and network systems.
• Configure and manage network devices such as routers, access points, point to point devices, etc.
• Resolve client-side system issues.
• Assemble and Disassemble Desktops and Laptops.
• Resolve OS errors and other system and application problems.
• Create backup and recovery policy using third party softwares.
• Provide direct and online support to customers based on work priority.