Back Office Executive
XAD Technologies
Total years of experience :2 years, 10 Months
•Receiving, processing tracking and completing orders for existing consumer
base.
•Completing consumer follow-up communication to ensure order and service
expectation are met.
•Managing database for customer orders promotional activities.
•Providing pleasant and professional interaction with consumer via phone
and email
•Data Entry of consumer orders, payment applications and service fulfilment.
•Maintains all employees’ records
•Coordinate with the visa processing of employees
•Guides the PRO with all required document for Visa Application, Renewal.
•Maintains WPS of employees.
•Handling external or internal communication or management systems