Akhter Nawaz

• Supervising and reviewing of staff performance, and implementing performance improvement changes and interventions.
• Working as director of operations, dealing with all healthcare and non-healthcare activities.
• Handling the responsibility for overall performance and operational management, ensuring a robust operational framework is in place across Health and Economic Growth.
• Support in obtaining medical license through SCFHS for medical staff.
• Ensuring that the resources are deployed appropriately.
• Managed all the operations dealing with hotels, hospitals, Malls, schools & Clinics.
• Overall control of operations in all sector and regions.
• Establishing companys policies and operational plans.
• Project management from leads generating to completions.
• Controlling and managing all the operational issues, task related to B2B and B2C clients.
• Monthly meetings with clients and dealing with issues and solutions.
• Preparing the appraisals for team and helping HR to improve the productivity of each section in order to increase the business growth.
• Member of steering committee to support the CEO for mission, vision and budget plan.

• Managed all the operations dealing with Hotels, Hospitals, Malls, Schools & Clinics.
• Overall control of operations in many regions of KSA.
• Establishing companys policies and operational plans for healthcare and non-healthcare projects.
• Supervised, recruitment, hiring and training of new staff to ensure a highly-qualified team according to demand including medical staff that of nurses and lab technicians.
• Contract negotiations and business development.
• Overseeing hospital operations to ensure streamlined work space.
• Connecting with the hospital department leaders to ensure consistency in operations and gauge their needs for any further staff members or resources.
• Supervised all purchases, transportation, staff accommodation and team of managers and supervisors.
• Helping finance team to prepare the annual budget and deal with sales and branch managers to achieve the targets.
• Preparing of feasibilities report of new projects evaluation with finance team.
• Reviewed and finalized the suppliers, contractors and customer agreements.
• Managing with financeteamfor filling of VAT and return with GAZT and liaison with banks and auditors.
• Review and finalized all operational suppliers and contractors payments.

1.Working as a COO in Alkayan Group, dealing with both healthcare and non healthcare operations, also supervising the medical equipment and FM department.
2. Worked senior operations manger Shababco Co Jeddah ( Oct- 2015 - Dec 2017).
3.Worked as a Operations Director in Al Faisal medical group from Dec 2014 till Sept 2015.
4. Worked as a G&PR, Operations director in Universal hospital Abu Dhabi-UAE from Sept 2013 till December 2014.
5. Worked as a BD director in Max Dinner health life style from April 2012 till September 2013.
6.Worked as a senior Operation - BD Manager in AMC - Balsam International Co.

Job responsibilities include:
• Managed all the Healthcare operations.
• Dealing with leading hospitals and medical centers.
• Controlling and supervising the Project managers, Project Supervisors, team Leaders.
• Supervision of staff in the preparation of monthly management reports.
• Control of on call and home care services.
• Prepare the monthlyitinerary reports as needed by management.
• Project status reports which include material consumption staff performance and Clients monthly evaluations reports.
• Processing & evaluating of contractors payment.
• Dealing and controlling the operations in gyms, clinics.
• Processing & evaluating of contractors payments.
• Follow visit to different clients on weekly and monthly basis to maintain the good relation and manage clients needs.

Job responsibilities include:
• Directly reported to Group CEO and Chairman.
• Taken the charge as an operations director of new hospital for a startup project and established all the internal departments outpatient Etc.
• Examined and supported all HODs requirements, coordination with CMO, CNO, CHRO, for the recruitment of more than 1100 hospital staff including Nurses and doctors from Philippines, India, Pakistan, Syria, Egypt and other counties.
• Main Laboratory and OPD LAB: Supported the pathologist and his team to set up the new Lab before the starting the hospital.
• Assured all staffs are ready to function in their assigned areas according to the guideline of HAAD and hospital management.
• G&PR - In Patient: Established the guest and patient relation department to provide the OPD Services.
• Supervised and trained the staff of A&D to deal with daily admission.
• Hospital Main Pharmacy: Monitoring, assuring the availability of Medicine and related items from warehouse and setting up the protocol of daily operation including the inpatient pharmacy.
• Supervised the simulations of each department to observe the performance and quality of staffs.
• Involved in the weekly steering committee meetings to monitor functions of all the department. Set up policy and procedures, preparation of the staffing and arrangement of technical support.
• HR and PR department: Oversee all the hiring and training process of the medical team and their legal paper work.

Job responsibilities include:
• Managed the daily operations of medical center and OPDs
• Dealing with leading Insurance Companies on monthly basis.
• Weekly meeting with pharmacist and medical sales representatives to ensure the supply of medicine and medical consumable inhouse items.
• Controlling and supervising the medical and para medical staff.
• Supervision of staff in the preparation of monthly management reports.
• Control of on call and home healthcare services.
• Interaction with companies mangers and business to meet their needs and medical treatment.
• Guiding the finance and insurance coordinators team to assure the submission of monthly claims and invoices in order to receive the payment against the treatment and offered services.
• Meeting with doctors to understand the operational challenges and requirements.
• Dealing with all HODs to minimize the claims rejections in order to increase the revenue.
• Monthly meeting with stakeholders and business partner to share business inside and revenue.