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Mohammad Akrabawi, Senior Service Engineer

Mohammad Akrabawi

Senior Service Engineer

Metra

Lieu
Jordanie - Zarqa
Éducation
Baccalauréat, Computer engineering
Expérience
25 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :25 years, 11 Mois

Senior Service Engineer à Metra
  • Jordanie - Amman
  • Je travaille ici depuis mai 2012

Metra Computer Service Center (DELL distributor-Jordan)
Responsibilities: reporting to Service Center Manager and to perform other such duties and responsibilities as may be assigned to me from time to time by the President or the Board of Directors of the Company.

• Computers maintenance (software & hardware): test end user machines and reporting to DELL escalation team to order defect parts To be installed later when arrive.

• Warehouse official (SAP "business management system"): Include the logical sequence of the replacement parts began of the supplier request process of parts, received, stored and the return the damaged to the supplier (DELL) using an integrated system for the procedure to the fullest, called (SAP)

Comuter Software & Hardware Engineer à SmartBuy
  • Jordanie - Amman
  • décembre 2010 à mai 2012

Handled troubleshooting and repair of computer to component level and Network Management in time-efficient manner

• Computer maintenance, Installation, Troubleshooting, Network and computer
• LAN & WAN & IP Addressing Subnetting, Switch.
• Install and Settings Wireless Access Point secure and encryption.
• Performing windows updates, application updates and antivirus updates .
• Assembling and Card level trouble shooting of PC’s and Configuration of different NIC, Display and Sound...etc. installation on different OS .

IT Administration à Al- akrabawi center for computer
  • Jordanie - Zarqa
  • mai 2003 à juin 2010

• Computer maintenance, maintain and creation of the internal network and follow-up periodic maintenance of the schools laboratory and small Companies
• Electronics maintenance like monitors, laptops, Fix Electrical Boards, TV, radio, video CD
• Installing and maintaining servers (Domain and Active Directory Networks, Backup Data)
• Administering and configuration DNS & DHCP & Active Directory( Users Computers, Groups, OU, GPO)

electronic technician & Computer maintenance à Al-Marsa beach for computer
  • Jordanie - Zarqa
  • mars 2001 à avril 2003

Main

electronic technician à Al-akrabawi workshop for TV & video repair
  • Jordanie - Zarqa
  • janvier 1998 à février 2001

Elec

Éducation

Baccalauréat, Computer engineering
  • à albalqa applied university
  • juin 2010

Graduation Project: Automated Electricity meter using GSM and microcontroller technology. Automated of Electricity meter Using GSM in addition to micro technology, a full system that communicates between electricity meters in customer side with electricity provider remotely using SMS, also enables the electricity company provider to connect/disconnect the electricity service.

Diplôme, Diploma of computer technology
  • à Balqa' Applied University
  • juillet 2007

Graduation Project: Speech recognition aided smart home. Smart Home security system with Speech Recognition technology runs by human voice.

Specialties & Skills

PC
+Endorse 0
Active Directory
+Endorse 0
Administration
+Endorse 0
Installation
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GSM
+Endorse 0
PCB "Drawing, printing and deploying circuits boards"
+Endorse 0
Digital System Design
+Endorse 0

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

DCSE 13th Generation Servers - Wave 2_ (Certificat)
Date de la formation:
January 2015
DELL 2000 Networking Foundations Cert ID 3171 (Certificat)
Date de la formation:
December 2014
DCSE Microsoft Windows 8 Cert ID 3086 (Certificat)
Date de la formation:
January 2013
DELL Foundation 2013 Portables Cert ID 3116 (Certificat)
Date de la formation:
March 2013
DCSE 13th Generation (13G) e-Learning Certification for Dell Service Providers (Certificat)
Date de la formation:
January 2015
DELL Service Call Essentials – EMEA Client & Enterprise (Certificat)
Date de la formation:
January 2014
PowerVault MD OEM Platforms (Certificat)
Date de la formation:
November 2014
DCSE Dell Tech Tool Dispatch (Certificat)
Date de la formation:
January 2015
DCSE Global Service Call Essentials ­ Deployment Partners (Certificat)
Date de la formation:
January 2015
DELL Emerging Markets EMEA Manual of Procedures - MOP (Certificat)
Date de la formation:
January 2014
DELL Foundation 2013 Server (Certificat)
Date de la formation:
December 2014
DCSE ESD Field Service Kit (Certificat)
Date de la formation:
January 2015
DCSE 13th Generation Servers - Wave 2 (Certificat)
Date de la formation:
January 2015
Electrical Boards,monitors, TV, Radio (Formation)
Institut de formation:
Electrical machines maintenance
Date de la formation:
July 1997
CCNA (Formation)
Institut de formation:
Cisco Certified Network Associate
Date de la formation:
October 2011
Durée:
72 heures
MCITP (Formation)
Institut de formation:
Microsoft Certified IT Professional
Date de la formation:
January 2011
Durée:
120 heures