Passenger service supervisor
EMIRATES GROUP, DNATA
Total years of experience :23 years, 6 Months
•To provide consistent quality service to the customers at any designated area (Check-in, Gates Transfer Desk) in line with agreed Service Standards and Standard Operating Procedures (SOP).
•Ensure Safety policy and security standards are applied to work area set by the Company and Local Authorities.
• Doing all forms of e-government as new procedure & also the old procedure.
• Experience with dealing with government bodies, and doing all transaction.
• Updating staff files, staff benefits as per management request.
• Coordinate staff compensation, leave, accommodation, and medical benefits.
• Doing all procedure for export & import goods through Dubai cargo village.