Akram Dhaini

•Negotiated government military contract yielding 2 million dollars in annual sales.
•Closed a Tele-Radiology contract worth a 1 million dollar for 14 healthcare facilities as a phase I and another 16 in phase II.
•Negotiating a 12 million dollars deal with an international and leading healthcare provider.
•Working on a different tools and techniques for demand generation to increase the sales funnel or the qualified prospect list.
•Established successful partnerships with major corporations that lead to a significant increase in the sales funnel.
•Supervised the bid management process from collecting the tender till submission
•Ability to manage multiple tenders concurrently.
•Developed a business plan for the Middle East market.
•Represented the company and developed relations with potential clients in events and tradeshows.
•Excellent negotiator after being shortlisted.
•Developed processes for the sales department based on the ISO 9001:2008
•Conducted presentations for clients to increase awareness of company products and services.
•Performed regular visits to Major Accounts, reaffirming business relationships, to promote product and boost sales.
•Created more differentiators to the product portfolio to simplify the selling process.

• Managed the HIRAS (Database, Integration Engine and Reporting System),
a customer facing IT project and winning the Arab health award in IT.

• Managed the entire process of project upgrade, migration and installation
roles.

• Responsible for the entire process of integrating customers to the current
project (HIRAS) from:

- Meeting the client, providing him with documentations related to the
integration.

- Manage the sequence of activities to be done in a disciplined manner in
order to successfully develop an integrated information system.

- Analysis of the customer existing system, selection of the best
integration method.

- Testing and implementation.

- Attentive to customer complains then documenting the client problems
and solutions.

• Supervised the security issues and data migration effort transferring
thousands of patient records.

• Key resource on the electronic health record project (EHR) - served as a
subject matter specialist and facilitator on various committees, executive
boards and decision making forums.

• Managed a mixture of operating systems in the same project. (Windows,
Unix, Sun Solaris)

• Administering reporting system connected directly to the central data
repository.

• Operated as liaison during the integration of the current project (HIRAS)
with Customer relation management (CRM), Intelligred accreditation
software and Electronic Health Record (EHR).

•Managed a private practice management system running oracle platform.

•Managed the head office network connection with 12 branches across the emirates.

•Vast experience with different backup applications: VERITAS, NetBackup, CA Bright store.

•Responsible for the backups and the off-site backups.

•Managed a file and print server, exchange server, application server, domain controller, ISA firewall server, CISCO routers and switches.

•Maintain desktop and laptop computers to achieve user satisfaction.

•Maintain printers, photocopiers and telephones to achieve user satisfaction.

•Ability to manage the network infrastructure.

•Responsible for backups using a Computer Associates application (Bright Store).