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Akshay Harwande, Product Owner.

Akshay Harwande

Product Owner.·DP World,

United Arab Emirates

Master's degree, Computer Science

Work experience

Total years of experience: 11 years, 11 months

Product Owner.

January 2023 - February 2025

DP World,

Dubai, United Arab Emirates

January 2023 - February 2025

Led the implementation of Warehouse Management Systems (WMS) in Dar es Salaam terminal, optimizing warehouse
operations and improving inventory accuracy by 30%.
«Led customs documentation automation, reducing processing time by 40% and ensuring full compliance with global trade
regulations.
«Defined product strategies for Real-Time Transport Visibility, Carrier Management solutions, enhancing shipment tracking
accuracy by 25%.
«Developed APl.driven automated reporting, improving real-time analytics and decision-making efficiency by 25%
+ Managed 3rd party vendors and IT teams to enhance operational efficiency in Logistics & Fulfilment.
Defined product and business strategies, aligning them with corporate objectives and customer satisfaction goals
Led feasibility studies and competitive market analysis, identifying revenue growth opportunities and increasing adoption
rates.
+ Collaborated with stakeholders to align product vision with organizational goals, ensuring seamless execution and
delivery.
«Authored comprehensive Product Requirements Documents (PRD) to maintain clarity and alignment across teams
+ Directed system upgrades and integrations to ensure scalability and reliability, meeting evolving business requirements.
«Developed UAT plans and worked closely with cross-functional teams to ensure alignment with business objectives.
Key
«Designed a Service Announcement Module, improving response times to disruptions by 35%.
«Designed Order Management System (OMS) enhancements, enabling seamless order allocation, tracking, and last-mile
fulfilment.
«Directed system integrations for OMS, WMS, ERP, and TMS, ensuring smooth data exchange across platforms.
+ Delivered a robust File Upload Module with a 99% success rate, enhancing reliabilty.
+ Created automated reporting systems, providing real-time analytics and improving decision-making efficiency by 25%
Automated customs documentation processes, reducing processing times by 40%.
Executed full stack upgrades, improving operational efficiency by 25% to meet organizational KPis.
«Delivered EU Border and Customs Projects, driving a 15% increase in portfolio revenue through market analysis
«Optimized fleet scheduling and warehouse management by implementing Tableau dashboards, reducing operational
costs by 15%.
«Conducted gap analysis for OMS/WMS enhancements, ensuring improved warehouse operations and order fulfilment
accuracy.
«Integrated Transport & Carrier Management Systems with OMS, WMS, and eCommerce platforms to enable seamless
order tracking.
«Created Tableau dashboards that optimized fleet scheduling through shipment trend analysis, saving 15% in operational
costs.
Led stakeholder workshops to map and improve business processes, ensuring compliance with global standards.
Created sequence diagrams, use cases, and comprehensive documentation for system enhancements and modifications.
Managed Agile backlog grooming and defined business requirements for WMS/OMS customizations.
Delivered 3 projects on time and above client expectations using Agile practices and project delivery best standards.

Company industry:
Shipping

Lead Business Analyst

January 2020 - December 2022

DP World,

Dubai, United Arab Emirates

January 2020 - December 2022

Delivered EU Border and Customs Projects, driving a 15% increase in portfolio revenue through market analysis.
• Optimized fleet scheduling and warehouse management by implementing Tableau dashboards, reducing operational costs by 15%.
• Conducted gap analysis for OMS/WMS enhancements, ensuring improved warehouse operations and order fulfillment accuracy.
• Integrated Transport & Carrier Management Systems with OMS, WMS, and eCommerce platforms to enable seamless order tracking.
• Created Tableau dashboards that optimized fleet scheduling through shipment trend analysis, saving 15% in operational costs.
• Led stakeholder workshops to map and improve business processes, ensuring compliance with global standards.
• Created sequence diagrams, use cases, and comprehensive documentation for system enhancements and modifications.
• Managed Agile backlog grooming and defined business requirements for WMS/OMS customizations.
• Delivered 3 projects on time and above client expectations using Agile practices and project delivery best standards.

Company industry:
Shipping

Lead Business Analyst

January 2018 - January 2019

Oregon Department of Transportation,

West Salem, United States

January 2018 - January 2019

«Led Agile transformation or transportation logistics, improving project efficiency by 15%.
«Optimized supply chain analytics, enabling $300, 000 in annual savings through predictive forecasting.
+ Engaged with key stakeholders, including logistics companies, government agencies, and supply chain experts, to
understand transportation challenges.
Collected and documented functional and non-functional requirements for analysing and optimizing the supply chain
network.
«Conducted in-depth analysis of freight movement patterns, road usage, and logistical bottlenecks.
«Evaluated historical data on transportation delays, congestion points, and infrastructure limitations
«Conducted workshops and interviews to gather requirements for risk assessment and mitigation strategies.
«Recommended solutions for optimizing supply chain logistics, such as altemative routing strategies, load balancing, and
predictive demand planning
«Designed a performance evaluation framework to measure logistics efficiency, transit times, and supply chain reliability.
«Integrated realtime traffic data, GPS tracking, and predictive analytics to enhance decision-making.
«Presented findings and data-driven recommendations to policymakers for improving freight transportation infrastructure.
«Provided training and documentation to stakeholders on how to use analytical tools for supply chain management.

Company industry:
Motor Vehicle Passenger Transport

Senior Business Analyst.

January 2017 - January 2018

State of Oregon ( via. Deloitte Consulting),

West Salem, United States

January 2017 - January 2018

Delivered detailed user profiles and acceptance criteria within tight deadlines, enabling efficient handoffs to development
teams.
+ Captured and translated complex requirements into actionable deliverables within tight deadlines.

Company industry:
Business Consultancy Services

Senior Business Analyst

September 2016 - April 2017

Deloitte

Oregon, United States

September 2016 - April 2017

Led cross-functional teams to analyze and understand operational impacts and opportunities of technology changes.

Authored and tested the current user procedures before publishing the final content in Adobe RoboHelp.

Developed content for online user procedures manual and end-user materials.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior Business Analyst

January 2016 - January 2017

ZUSYS INC,

Allen, United States

January 2016 - January 2017

Delivered performance requirement documents, ensuring clear communication of objectives.
• Designed impact assessment frameworks, aligning project goals with business needs.

Company industry:
Management Consulting

Senior Product Analyst

November 2015 - January 2016

Nike - USA

Beaverton, United States

November 2015 - January 2016

Partnered with logistics, supply chain, and retail teams to enhance order fulfillment speed and accuracy.
Collaborated with WMS, supply chain teams to balance inventory allocation between local and global markets.
Ensured seamless order capture, allocation, and routing for Nike.com, retail stores, and third-party partners.
Designed OMS workflows for order capture, routing, fulfilment, invoicing, and returns, ensuring smooth system
integrations.
+ Collaborated with IT and supply chain teams to resolve system bottlenecks during peak demand periods.
«Provided post-event insights, leading to enhanced OMS strategies for future global events
«Worked with carriers and fulfilment centers to optimize order processing and reduce delays.

Company industry:
Sporting Goods

Business Analyst

January 2015 - October 2015

Oregon Judicial Department,

West Salem, United States

January 2015 - October 2015

Company industry:
IT Services

Junior Business Analyst

January 2014 - January 2015

Advanced Knowledge Tech,

Allen, United States

January 2014 - January 2015

Company industry:
IT Services

Data Analyst Intern

January 2013 - December 2013

Nidec Motor Corporation,

Saint Louis, United States

January 2013 - December 2013

Company industry:
Industrial Production

Web Developer Intern

September 2011 - April 2012

BSNL

Mumbai, India

September 2011 - April 2012

Co-developed a dynamic, secure Website from scratch. Launched visually appealing, user-friendly Webscape with interactive features and user experience (UX).

Designed, developed and implemented Website to support new product concepts using Java, PHP and asp.net systems.

Company industry:
Telecommunications
Job role:
Information Technology

Education

Missouri University of Science and Technology

May 2014

May 2014

Master's degree, Computer Science

United States

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

University of Mumbai

June 2012

June 2012

High school or equivalent, Computer Engineering

India

GPA (percentage): 72%

GPA (percentage): 72%

Skills

Innovative Problem Solver

Expert

Product Management

Expert

Scrum

Expert

Stakeholder Management

Expert

Business Process Analysis and Design

Expert

Confluence

Expert

MS Office Suite

Expert

Product Management

Expert

Requirements Gathering

Expert

BUSINESS TO BUSINESS

Intermediate

LOGISTICS

Intermediate

ORDER FULFILLMENT

Intermediate

WAREHOUSE MANAGEMENT SYSTEMS

Intermediate

CUSTOMS REGULATIONS

Intermediate

CORPORATE SECURITY

Intermediate

ENERGY TRANSPORT

Intermediate

CARRIER MANAGEMENT

Intermediate

AUTOMATION

Intermediate

ANALYTICS

Intermediate

SQL Server

Intermediate

Figma

Intermediate

Postman

Beginner

Office 365

Expert

Agile/Scrum

Expert

Microsoft Exchange

Intermediate

Database Management

Intermediate

Data Analysis & Interpretation

Expert

Technical Documentation

Expert

MS Visio

Expert

Jira

Expert

Power BI

Beginner

Selenium Test Automation

Beginner

Business Process Modelling & Notation (BPMN)

Expert

Business process Analysis

Expert

Business Requirements Matrices

Expert

Qlikview

Beginner

Functional & Non-Functional Requirements

Expert

Problem Solving

Expert

Tableau

Beginner

Conflict Resolution

Expert

Vendor Management

Expert

Adobe XD

Beginner

Data Visiualization

Beginner

Task Runners

Beginner

Languages

English

Native Speaker

Hindi

Expert

Marathi

Native Speaker

Training and Certifications

Training
Data Science with Python
SimpliLearn
Sep 2019

Hobbies and interests

Reading