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Akshaya Issac, Omni Associate

Akshaya Issac

Omni Associate·Walmart Canada

Canada

Master's degree, Chain

Work experience

Total years of experience: 5 years, 1 months

Omni Associate

January 2024 - January 2025

Walmart Canada

Peterborough, Canada

January 2024 - January 2025

• Assisted customers with online and in-store orders, ensuring timely
and accurate fulfillment.
• Managed inventory and product availability across multiple
channels using Walmart's Omni systems.
• Supported financial transactions, returns, and exchanges while
maintaining accuracy and compliance with company policies.
• Delivered exceptional customer service through efficient
communication and problem resolution.
• Collaborated with team members to optimise workflow and
maintain store standards for a seamless shopping experience.

Company industry:
Retail & Wholesale

Customer Service Representative & Sales Operations

January 2023 - January 2024

Vibe Petroleum

Perth, Australia

January 2023 - January 2024

• Handled customer inquiries, fuel transactions, and cash operations
with precision and efficiency.
• Monitored stock levels and coordinated with suppliers for timely
replenishment.
• Promoted additional services and in-store offers, contributing to
increased sales revenue.
• Ensured compliance with safety and operational procedures in
daily fuel station management.

Company industry:
Crude Petroleum & Gas Extraction

Customer Service Representative

December 2022 - January 2024

British Petroleum

Perth, Australia

December 2022 - January 2024

• Delivered outstanding service to customers, processing sales and
maintaining accurate cash handling records.
• Monitored and managed daily fuel pump operations and reconciled
end-of-day accounts.
• Assisted in training new staff on POS systems and customer service
protocols.
• Ensured compliance with safety and environmental standards at
the service station.

Company industry:
Oil & Gas

Accountant & Purchase Manager

January 2020 - November 2022

Western Ideal Food Products

Kerala, India

January 2020 - November 2022

• Managed company accounts, financial records, and vendor
payments.
• Supervised procurement processes, vendor negotiations, and
inventory management.
• Prepared financial reports and assisted in annual budget planning.
• Coordinated with sales and logistics teams to ensure seamless
product distribution.

Company industry:
Accounting

Education

Edith Cowan University

January 2024

January 2024

Master's degree, Chain

Australia

BVM Holy Cross College

January 2020

January 2020

Bachelor's degree, Computer Application

India

MG University

January 2017

January 2017

High school or equivalent, Commerce

India

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FUEL PUMPS
Intermediate
FUEL PUMPS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate