Regional Quality and Food Safety Manager South and South East Asia
Louis Dreyfus Company
Total years of experience :25 years, 4 Months
Overall Purpose:
To ensure all plants’ products meet the Quality System Global standards and ensure the compliance with local legislation and regulatory rules for food safety in each country across the region ( SSEA- South & South East Asia). To monitor existing food quality and safety system and driving its continuous improvement. To support the certifications and audit (Internal/External) of the food Quality system of all plants in South & Southeast Asia (SSEA). To support innovation projects and promote the sustainable growth and profitability of SSEA’s regional business.
Main accountabilities (Main Responsibilities):
1. Monitor current products situation (list of products, specifications, processes, risks), drive concrete and realistic continuous improvement for these products, taking into consideration the asset’s constraints (layout, competitiveness) and the commercial strategy.
2. Directs the resources and activities of plants across SSEA to support the Quality systems process by providing advice and guidance to all plants.
3. Review internal Quality systems policies and practices to ensure they are current and appropriate and conduct assessments to the Quality system of all plants to make recommendations to improve.
4. Establish and conduct the food safety and quality control systems, procedures, in-process quality control standards, inspection methodologies and continual improvement
5. Manage and optimize internal and external quality resources for compliance, high agility, good performance and cost saving
6. Responsible for the development of an annual budget, recommendations and implementation for SSEA’s quality system process and actively participate in the regional food safety workshops to review the performance and policies.
7. Propose and carry out industrial counterpart on food innovation projects, bring industrial expertise and help to investigate new products for the food industry.
8. Develop to the assessment of internal or external opportunities in the food innovation field.
9. Direct the Plants on the following points: (Quality management systems, ISO/TS certifications, Document control, Customer special requirements, Internal and external audits).
Projects & Achievement
• Successful reducing Bleaching Earth usage from 10kg/MT to 8kg/MT by harmonizing customer specification and improving ring test procedure. September 2019-December 2019.
• Successfull establishment on mitigation procedure of reducing 3MCPD as Palm oil contaminant to comply EU regulation.
Food Safety Management System
- Ensure compliance to Cargill Food Safety Policy Manual
- Ensure alignment among facilities, strategic and tactical planning that reflects our business plan and agreed customer food safety needs
- Interprete policies
- Verification program design in business, e.g. complete Corporate FSQR audit in all facilities
- Validate FSQR Systems & Processes for new projects before startup
- Ensure FSQR compliance before JV or acquisition
Risk Management
- Work together with regional or global expertise to design hazard control programs, and organize verification and validation efforts
Crisis Management
- Business level SOP/procedure design and alignment
- Provide food safety expertise and guidance to facilities, external manufacturers and customers as needed
- Ensure Emergency action plan implementation and routine mock practice
Quality Management System
- Ensure alignment of Quality Management System among facilities
- Verification of Quality Management System program design in business
- Ensure alignment to Cargill Supplier and External Manufacturer Manual (SEM), organize SUEM auditors using Cargill resources
- Business level SOP/procedure design and alignment
- Ensure Sponsor trials /project to improve quality and reliability
- Manage Customer audit overall and support key customer audit
- Building relationship with key account customers
- Manage Customer compliant handling procedure and routine review of RCA and corrective actions
- Approve urgent release
- Coordinating among customer, certifying body, and corporate coordinator for ISO 9001:2015; FSSC 22000 ver 4.1; FSMA; SEDEX; Halal; Kosher; Organic and Non GMO project
Regulatory Compliance
- Acts as liaison with regulatory authorities at a national level
- Work together with regional global experts to interprete manufacturer site and destination country regulations
Laboratory Management System
- Ensure alignment of Laboratory Management System among facilities
- Verification program design in business
- Ensure review of efficiency of sampling plan and testing scheme, design cross check and proficiency test
Culture and Training
- Design business level food safety and quality culture activities
- Ensure Behavior based food safety, near misses, route cause analysis, and follow up
- Ensure Business FSQR training plan design, and train supplier and customer if needed.
People and Budget
- Develop and implement a Business FSQR Goal setting in align with corporate, enterprise, and business objectives
- Build, train and develop effective and engaged FSQR workforce across the business
- Manage Business FSQR budget
- Drives continuous improvement and provides input to Business leadership related to base/non-base capital needs to maintain food safety leadership position
Responsible for managing all quality and food safety aspect in 3 factories and throughout Supply chain. Manage product development also provide leadership for the development, implementation, communication and maintenance of quality and food safety systems policies and procedures for the Corporate according to the quality and food safety system regulation.
Since October 2014, Responsible for managing Technical Project Department.
Job Des
• Manage Corporate Quality Strategy and Quality objectives to be effectively implemented through all factories.
• Develop Corporate Quality System Manual as a guideline on implementing quality and Food safety System through all factories and Corporation .
• Manage Technical service and maintain good relationship with all customers
• Manage product registration with authorities.
• Manage development of prototypes up to product launching.
• Maintain knowledge on all regulation issues and competitor business
• Develop Quality improvement culture within organization through innovation based on audit/assessment result.
• Develop Quality Management Organization Structure.
• Ensure bench marking activity to increase quality competitiveness among internal and external top performers.
• Ensure Recall procedures and Crisis Management Team is effectively implemented.
• Manage supplier selection and their criteria through supplier assessment program.
• Develop Distribution Monitoring System through entire Supply chain is effectively implemented.
• Manage all activity in factory accordance to GMP, food safety practices, and government regulation
• Ensure Microbiology Monitoring is effectively implemented
• Develop Procedures and authorization for release system is effectively implemented.
• Ensure traceability system is effectively implemented.
• Manage Good Laboratory Practice effectively implemented and Lab proficiency is effectively monitored.
• Ensure Change Management system is effectively implemented.
• Arrange trouble shooting with other department (Production, QA&QC, SCM, Marketing) in regard of food safety and quality deviation.
• Develop and manage Divisional Budget.
Responsible for managing all quality and food safety aspect throughout Supply chain also provide leadership for implementation and maintenance of quality and food safety systems policies an according to the quality and food safety system regulation.
Job des:
• Manage all quality and food safety activities in related to product to ensure all product meet applicable specification including driving quality and food safety program to improve process capability towards zero defect
• Manage the identification, investigation and closeout of manufacturing non-conformances also review and approves manufacturing deviations
• Manage trouble shooting with other departments (Production, QA&QC, Procurement, Logistic, Marketing) on the quality and Food safety issue.
• Manage all personnel are adequately trained and where required, certified. Ensures that training is appropriately documented. Maintain training records in orderly manner that facilitates easy retrieval and review
• Prepares, and manage department budget.
• Maintain approved supplier list, including appropriate rating and quality improvement plans for suppliers
• Manage internal and external quality audits
• Review and approves production and process control Standard Operation Procedure (SOPs) that are drafted, reviewed and approved by other organization units
• Manages review and finalizes inspections and audits to ensure compliance with GMPs, SOPs, Food safety practices, Customers requirement and governmental regulations.
- Manage Quality Systems implementation such as ISO 9001 and HACCP/Food safety system implementation by preparing document required (Policies/Procedures/SOPs/Work Instruction).
- Ensure on Implementation Microbiological Monitoring System
- Implementation of Halal Assurance System
- Improvement in Hygiene Monitoring System
- Implementation of Good Laboratory Practices
- Prepare Policies, Procedures and Guidelines for QA activities such as Acceptance inspection, sampling, analysis and decision, production line checking and monitoring, decision matrix for WIP non conformance
- Implementation and ensuring effectiveness of Pest Control
- Implementation and regular conduct of Trade Survey and Audit
- Implementation and reviewing of the trend of products and process quality parameters through SPC
- Customer satisfaction Monitoring
- Continual Improvement Activities
- Maintain Quality Performance through Quality Index Monitoring
- Elaborate training on Nestle Quality System, Quality Monitoring Scheme and Pest Control as per Nestle Standards through Factories and Supply Chain.
- Regular Gap Assessment to various steps of supply chain in order to identify and rectify discrepancies related to Nestle Quality System recommendation.
- Assessing First Priority Level implementation and/or Hygiene at factories, warehouse, co packers, co manufacture and supplier. Give support and recommendation related with the result of assessment
- Maintain First Priority Level sustainability in Kejayan Factory (Milk products).
- QA Champion for Milk Products and Ice Cream product quality
- Maintain and follow up KPI factories for improvement.
- Globe (SAP system) Super user and Data owner for Corporate Quality Management
- Follow up Inter Market Supply on quality activities.
- Control of Product brief on labelling /Ingredient list.
- Maintain product released and Early shipment through supply chain
- Regular testing on downstream and upstream traceability
- Maintain On time Release from Factories, Co Manufacturers as part of Distribution Efficiency Requirement.
- Conduct Market visit and Retail Quality Audit with sales person
- Review and monitoring disposition of damage stock and market returns
- Performing all aspect food procedure auditing (KFC outlets/stores, cold storage, and dry warehouse in East Region/ East Java, Bali, Lombok, Kalimantan, Sulawesi).
- Auditing for all KFC Suppliers in accordance with food safety (HACCP verification) and Quality System Assessment (Basic on ISO regulation)
- To assist and develop the KFC’s suppliers (in East region) performance and The HACCP program implementation.
- Doing investigation, surveying, and analyzing for Product Quality Non Conformance
- Coordinating with other Head Regional Dept to solve the quality and procedure issues.
- Reporting to QA Manager at Jakarta Head office.