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تم إلغاء حظر المستخدم بنجاح
ألاء بونقطة, RELATIONSHIPMANAGER

ألاء بونقطة

RELATIONSHIPMANAGER·AZIZIDEVELOPMENTSL.L.C,DUBAI-UAEJAN2026-NOW

الإمارات العربية المتحدة

بكالوريوس, Chemistry

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 8 أشهر

RELATIONSHIPMANAGER

يناير 2026 - حتى الآن

AZIZIDEVELOPMENTSL.L.C,DUBAI-UAEJAN2026-NOW

دبي، الإمارات العربية المتحدة

يناير 2026 - حتى الآن

Source potential investors and establish maintain a good work relationships
Provide guidance and assist buyers in purchasing property for the right price under the best terms.
Achieve monthly sales targets
Responsible on building relationships with customers Given nice image about the company &reason for investing with us
Talking about properties &how to invest in Dubai
Following up with the clients
Explaining the project with the high positive energie
مجال الشركة:
العقارات
الدور الوظيفي:
المحاسبة والتدقيق

CUSTOMERSERVICE&SALESCOORDINATOR

يونيو 2025 - يناير 2026

DESIGNERS&US,DUBAIDESIGNEDISTRICT,DUBAI-UAEJUN2025-JAN2026

دبي، الإمارات العربية المتحدة

يونيو 2025 - يناير 2026

Handled customer communication via WhatsApp and Instagram, responding to inquiries professionally and promptly.
Coordinated directly with designers to manage orders and clarify client requirements.
Managed client relationships by providing accurate product information and supporting the full sales process from initial inquiry to order
completion.
Prepared organized daily reports using Excel and Word, ensuring clear and accurate documentation.
Helped improve customer satisfaction by streamlining communication between clients and designers.
مجال الشركة:
تصميم الأزياء

real estate consultant

أكتوبر 2023 - مايو 2025

airas vacation home rental L.L.C

دبي، الإمارات العربية المتحدة

أكتوبر 2023 - مايو 2025

• Prepare and analyse samples from various sources to provide information on compounds or quantities of compounds
present.
-Initiate outbound calls to potential clients to promote properties and generate leads.
- Respond to incoming calls and inquiries, and provide relevant information, build and maintain a positive relationship with prospects and customers.
- Schedule, coordinate site visits with potential buyers and tenants and follow up with clients to provide additional information and gather feedback and stay updated on real estate market trends and home rental details.
- Collaborate with the sales team to achieve sales targets, objectives, maintain and update customer records in the system.
- Provide detailed information about properties and future potential investments.
مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

associate sales

سبتمبر 2021 - أغسطس 2023

le nomade fasion at garden city mall

الجزائر، الجزائر

سبتمبر 2021 - أغسطس 2023

• Develop new techniques for the analysis of drug products and chemicals.
- Identify new business opportunities, achieve the personal, store and KP| targets in order to meet the overall objectives.
- Uphold and maintain the visual merchandising aspect of the store.
- Send and receive of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
- Assist Le Nomade Fashion team in providing all pre-retail support including GRN, scan, tag ... etc.
- Take cash, card payments, and make sure the till balances and go to seminars to understand industry trends.
- Understand KPIs value in order to close the sale in a positive way.
مجال الشركة:
متاجر بيع الكتب والوسائط المرئية والسمعية
الدور الوظيفي:
المبيعات

fragrance sales associate

سبتمبر 2019 - أغسطس 2021

rue parfum at garden city mall

الجزائر، الجزائر

سبتمبر 2019 - أغسطس 2021

- Explain the features and benefits of different Rue Parfum Store fragrances.
- Demonstrate how to use fragrance products.
- Explain and inform customers about discounts and offers currently going on.
- Sell of perfumes to clients and assistance in providing products and services that meet their needs and wishes.
- Keep up to date with product knowledge, new fragrances and creative ideas.
- Recover and replenish stock, and maintain cleanliness of the store.
- Inspire our customers with spraying perfumes to assist clients and decide wich perfume have to purshase.
مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

التعليم

Benyoucef Benkhedda University Of Algiers 1

يونيو 2024

يونيو 2024

بكالوريوس، Chemistry

الجزائر

المعدل التراكمي (نقاط): 16 من 20

المعدل التراكمي (نقاط): 16 من 20

Completed a Bachelor’s degree in Analytical Chemistry with a final GPA of 16/20. Worked on various laboratory projects involving titration, spectrophotometry, and electrochemical analysis. Conducted an internship at NAFTAL’s central fuel lab, analyzing kerosene and diesel quality. Delivered presentations using Canva and collaborated on team projects. Strong skills in HSE, lab safety, and quality control documentation.

Benyoucef Benkhedda University Of Algiers 1

يونيو 2024

يونيو 2024

بكالوريوس، Analytical Chemistry

الجزائر

Ben Youssef Ben Khadda University

يوليو 2023

يوليو 2023

بكالوريوس، Analytical Chemistry

الجزائر

Ben Khedda University (University of Agiers1)

يونيو 2023

يونيو 2023

بكالوريوس، Analytical Chemistry

الجزائر

Ben Youcef BeN Khedda University

يونيو 2023

يونيو 2023

بكالوريوس، ANALYTICAL

الجزائر

Skills

Client Handling
Expert
Client Handling
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
التسويق
Expert
التسويق
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
COMPUTER NETWORKS
Expert
COMPUTER NETWORKS
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
PRESENTATION SOFTWARE
Expert
PRESENTATION SOFTWARE
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
CANVA SOFTWARE
Expert
CANVA SOFTWARE
Expert
Professionalism and ability to work under pressure.
Expert
Professionalism and ability to work under pressure.
Expert
Excellent communication and presentation skills.
Expert
Excellent communication and presentation skills.
Expert
Friendly, calm under pressure, patience, proactive and sincerity.
Expert
Friendly, calm under pressure, patience, proactive and sincerity.
Expert
High client relationship.
Expert
High client relationship.
Expert
Scheduling and business knowledge.
Intermediate
Scheduling and business knowledge.
Intermediate
Ability to multi-task, prioritize and manage time effectively.
Expert
Ability to multi-task, prioritize and manage time effectively.
Expert
Adhere to SOP and loss prevention policies.
Expert
Adhere to SOP and loss prevention policies.
Expert
Familiarity with the POS (Point of Sale).
Expert
Familiarity with the POS (Point of Sale).
Expert
Ability to stand for extended periods.
Expert
Ability to stand for extended periods.
Expert
Knowledge of current fashion trends, perfume products and objection management.
Expert
Knowledge of current fashion trends, perfume products and objection management.
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Teamwork
Expert
Teamwork
Expert
Science
Expert
Science
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Communications
Expert
Communications
Expert
Real Estate
Expert
Real Estate
Expert
Negotiation
Intermediate
Negotiation
Intermediate
INSTAGRAM
Intermediate
INSTAGRAM
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PRODUCT INFORMATION MANAGEMENT
Intermediate
PRODUCT INFORMATION MANAGEMENT
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
WHATSAPP
Intermediate
WHATSAPP
Intermediate

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الفرنسية

متمرّس

التركية

مبتدئ

الهوايات والاهتمامات

Scientific research

Passionate about scientific research, environmental safety, and industrial innovation. I enjoy conducting lab experiments, enhancing my skills in quality control techniques, and creating impactful visual presentations using Canva. I also have a strong interest in mental calculation, language learning, and staying updated with new technologies in the HSE and chemistry fields.