Senior Assistant
Norwegian Refugee Council
Total years of experience :13 years, 1 Months
Maintenance of good working relationships with local service and assistance providers. Facilitate refugee and host community access to such assistance by making necessary referrals.
• Monitoring of the general context through regular field access and coordination to identify issues affecting refugees, hosts and inter-community relations.
• Monitoring and reporting progress and impact of activities according to the monitoring and evaluation schedule, including weekly/monthly reporting on progress of activities to the Community Outreach Team Leader.
• Ensuring that relevant monitoring tools for project activities are maintained and up to date.
Outreach Team Leader.
• Ensuring that relevant monitoring tools for project activities are maintained and up to date.
Coordinate b/w agencies, embassies, and other partners (Global Airlines, UNHCR, IOM-missions, foreign affairs..etc)
All this previous is under Resettlement projects funded by US-GOV, CA-GOV, UN)
S. Tasks : Reporting, process RJ accounting, and communication
Teaching children and teenagers (12-17 years old), and providing them with comprehensive courses starting from English courses and Skills one, program is international one it called ( Leaders of Future)
• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
• Ensure clients’ needs are met in a timely and cost effective manner
Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
• Coaches, supports, and Train teams .
• Ensures employees are treated fairly and equitably.
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activatin/issuing room key. Set up accurate accounts for each guest according to their requirements.
Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures.
Reservations, and call center SV
Teaching children and teenagers (12-17 years old), and providing them with comprehensive courses starting from English courses and Skills one, program is international one it called ( Leaders of Future) at Alafaq Charity for Education
.( for 1 year 2011-2012 )
Alyarmouk University, Irbid -Jordan BA in English literature & business administration (minor)
