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Alaa Abdallah, Business Development Manager – Financial Planner

Alaa Abdallah

Business Development Manager – Financial Planner·TD Bank

Canada

Master's degree, business development

Work experience

Total years of experience: 13 years, 5 months

Business Development Manager – Financial Planner

December 2025 - Present

TD Bank

Montreal, Canada

December 2025 - Present

• Drive client acquisition through proactive outreach and targeted engagement to generate
qualified meetings for Financial Planners
• Manage and support a network of ~20 Financial Planners serving high-net-worth clients
($150K-$3M+ portfolios)
• Use Salesforce CRM to track client interactions, manage pipelines, and identify
conversion opportunities across the client journey
• Analyze client profiles and financial data to match prospects with appropriate advisors
and improve engagement outcomes
• Act as a key connector between clients and advisors, increasing booking rates and
supporting end-to-end sales conversion
• Support marketing initiatives across LinkedIn, internal platforms, brochures, and
client-facing materials to enhance visibility and acquisition efforts
• Assist in client events and targeted engagement sessions that generate new business
opportunities for advisors
• Recognized for strong performance in meeting generation and consistent contribution to
advisor pipeline growth

Company industry:
Banking

Account Manager, Small Business

September 2022 - Present

TD Bank

Montreal, Canada

September 2022 - Present

• Exceeded 2024 target by 220%, surpassing all key performance metrics.
• Provide tailored financial solutions to small businesses, driving cross-selling
opportunities.
• Coach and mentor team members to enhance performance and sales effectiveness.
• Analyze client profiles and prepare contracts using multiple banking systems.
• Recognized as Epic Winner for Q3 & Q4 2023, achieving 300% of the target.
• Led team huddles and supported members via live chat and CRM tools.
• Increased customer portfolio through strong relationship management and
consultative sales.

Company industry:
Banking

Live Business Case

September 2015 - April 2026

Schneiders International

Paris, France

September 2015 - April 2026

• Developed a market entry strategy for Japan, analyzing financial, cultural, and
environmental factors.
• Conducted market research on site, prepared business reports, Analyze
balance sheets, feasibility studies, and marketing strategies.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Research and Development

Account Manager, Small Business

January 2023 - November 2025

TD bank

Montreal, Canada Hybrid

January 2023 - November 2025

• Exceeded 2024 target by 220%, surpassing all key performance metrics.
• Provide tailored financial solutions to small businesses, driving cross-selling
opportunities.
• Coach and mentor team members to enhance performance and sales effectiveness.
• Analyze client profiles and prepare contracts using multiple banking systems.
• Recognized as Epic Winner for Q3 & Q4 2023, achieving 300% of the target.
• Managed team huddles via live chat and CRM tools.
• Increased customer portfolio through strong relationship management and
consultative sales.

Company industry:
Banking

Team Leader in Small Business Advice Centre (SBAC)

January 2022 - January 2023

TD bank

Montreal, Canada Hybrid

January 2022 - January 2023

• Lead a team for outbound calls and achieved 140% of the last Q4 2022 targets in all
key metrics.
• Delivered trusted financial advice to small business clients on banking products.
• Specialized in handling inquiries on loans, credit cards, digital
banking, transfers, and wires.
• Worked with digital banking systems, Temenos T24, Pega, and payment gateways.

Company industry:
Banking

Country Manager

January 2016 - January 2022

Smart Technology – FinTech Industry

Paris, France

January 2016 - January 2022

• Managed operations across 12 countries in Africa, Europe, and the Middle East.
• Provided financial technology solutions (software & applications) to banks and
financial institutions.
• Increased sales revenue by 180% in 2017 and 140% in 2018 through strategic client
acquisition.
• Led contract negotiations, payment procedures, and monthly performance analysis.
• Recruited, trained, and managed a high-performing team to support business
growth.

Company industry:
Financial Services

Business Developer Manager

January 2016 - January 2022

Smart Technology – FinTech Industry

Dubai, United Arab Emirates Remote

January 2016 - January 2022

• Managed operations across 22 countries in Africa, Europe, GCC and the Middle East
with strategic partnerships and market expansion.
• Provided financial technology solutions (software & applications) to banks,
financial institutions and businesses from different sectors
• Increased sales revenue by 180% in 2017 and 200% in 2018 through strategic client
acquisition.
• Led contract negotiations, payment procedures, and monthly performance analysis.
• Recruited, trained, and managed a high-performing team to
support business growth.
• Directed digital advertising campaigns across target markets to promote
software products and boost client acquisition. Used Google Ads, LinkedIn Ads,
and regional fintech platforms for outreach.

Company industry:
Software Development

Account Manager

September 2015 - June 2016

BlaBlaCar

Paris, France

September 2015 - June 2016

• Developed a market entry strategy for Japan, analyzing financial, cultural, and
environmental factors.
• Conducted market research, prepared business reports, and implemented digital
marketing strategies.
• Analyzed balance sheets, profit & loss statements, and financial forecasts.

Company industry:
Internet & E-commerce
Job role:
Accounting and Auditing

Personal Banker

March 2013 - July 2015

Byblos Bank

Beirut, Lebanon

March 2013 - July 2015

• Managed customer accounts, credit cards, loans, deposits, and wire transfers.
• Advised clients on financial products, policies, and investment opportunities.
• Delivered exceptional customer service by resolving inquiries and account-related
issues.

Company industry:
Banking
Job role:
Customer Service and Call Center

Associate, Investment & Asset Management

January 2013 - January 2015

FFA Real Estate–

Beirut, Lebanon

January 2013 - January 2015

• Conducted market research and financial analysis for commercial and residential
assets.
• Built financial models and forecasts to support property acquisitions, dispositions, and
portfolio optimization.
• Coordinated with leasing, property management, and investment teams to ensure
smooth operations.

Company industry:
Real Estate

Education

Grenoble Ecole de Management (GEM)

May 2017

May 2017

Master's degree, business development

France

GPA (rating): Good

GPA (rating): Good

business development, negotiation, sales, accounting, managerial finance, consulting....

Grenoble Ecole de Management (GEM)

May 2017

May 2017

High school or equivalent, Sales

France

Lebanese American University (LAU)

June 2012

June 2012

Bachelor's degree, Finance

Lebanon

bankign and finance, macro micro, accouting

Skills

BUSINESS DEVELOPMENT

Intermediate

SALES

Intermediate

FINANCIAL SERVICES

Intermediate

FINANCIAL TECHNOLOGY FINTECH

Intermediate

BUSINESS EXPANSION

Intermediate

REVENUE GROWTH

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

NEGOTIATION

Intermediate

ANALYTICS

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

Administration

Expert

Management

Expert

Team Management

Expert

Marketing

Expert

Customer Service

Expert

Project Management

Expert

Leadership

Expert

ACCOUNT MANAGEMENT

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

BUSINESS ANALYTICS

Intermediate

COORDINATING

Intermediate

FINANCE

Intermediate

REAL ESTATE

Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Expert